Advances in Telephone Survey Methodology
Advances in Telephone Survey Methodology
复制标题
电话调查方法的进展
DOI：
10.1002/9780470173404
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发表时间：
2007
期刊：
影响因子：
--
通讯作者：
Roberta L. Sangster
中科院分区：
文献类型：
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作者：
J. Lepkowski;Clyde Tucker;J. Brick;E. D. Leeuw;Lilli Japec;P. Lavrakas;Michael W. Link;Roberta L. Sangster
贡献者。第一部分对电话调查方法的看法。电话调查方法：适应变化（克莱德·塔克和詹姆斯·莱普科夫斯基）。第二部分：抽样与估计。2家庭电话调查中的抽样和加权（威廉·d·卡尔斯比克和罗伯特·p·阿甘斯）。《美国家庭电话覆盖的最新趋势》（Stephen J. Blumberg, Julian V. Luke, Marcie L. Cynamon, Martin R. Frankel）。移动电话对电话调查的影响（Vesa Kuusela， Mario Callegaro和Vasja Vehovar）。5电话调查中稀有种群的抽样方法（伊斯梅尔·弗洛雷斯·塞万提斯、格雷厄姆·卡尔顿）。6基于多重抽样的移动电话人口：覆盖率、无响应和测量问题（Robert Tortora、Robert M. Groves和Emilia Peytcheva）。7多模式和框架电话调查（J. Michael Brick和James M. Lepkowski）。8使用倾向分数加权电话样本（Sunghee Lee和Richard valiant）。第三部分数据收集。面试官的错误和面试官的负担（莉莉·贾佩克）。电话访谈中沟通困难的10个线索（Frederick G. Conrad, Michael F. Schober, and Wil Dijkstra）。电话调查中的口语翻译（Janet Harkness, Nicole Schoebi, Dominique Joye, Peter Mohler， Timo Faass和Dorothee Behr）。12《电话和网络调查中模式和格式对标量问题答案的影响》（利亚·梅拉尼·克里斯蒂安，唐·a·迪尔曼，乔琳·d·史密斯）。问卷设计的视觉元素：与CATI建立调查的实验（Brad Edwards， Sid Schneider和Pat Dean Brick）。加拿大社区健康调查中的模式效应：CATI和CAPI的比较（Yves Beland and Martin St-Pierre）。第四部分操作。15建立一个新的调查研究呼叫中心（珍妮·凯利，迈克尔·w·林克，朱迪·佩蒂，凯特·霍布森，帕特里克·卡格尼）。16个CATI样品管理系统（Sue Ellen Hansen）。17衡量和改进电话面试官的表现和工作效率（约翰·塔奈和丹娜·l·摩尔）。电话采访者的声音特征和参与调查的决定（Robert M. Groves, Barbara C. O'Hare, Dottye Gould-Smith, Jose Benki, and Patty Maher）。19监控电话采访者的表现（Kenneth W. Steve, Anh Thu Burks, Paul J. Lavrakas, Kimberly D. Brown和J. Brooke Hoover）。适应新技术：移动和VoIP通信（Charlotte Steeh, Linda Piekarski）。第五部分不回应。21隐私权、保密性和被调查者负担作为电话调查不回应的因素（Eleanor Singer和Stanley Presser）。22使用金钱激励减少随机数字拨号电话调查中的无应答（大卫·康托，芭芭拉·c·奥黑尔，凯瑟琳·s·奥康纳）。23新闻媒体和政府承包商调查研究公司调查回复率的原因和后果（allison L. Holbrook, Jon A. Krosnick, Alison Pfent）。24回复率：他们是如何变化的，他们将走向何方？（Michael P. Battaglia, Meena Khare, Martin R. Frankel, Mary Cay Murray， Paul Buckley和Saralyn Peritz）。RDD电话调查中无反应偏差的25个方面（Jill M. Montaquila， J. Michael Brick, Mary C. Hagedorn， Courtney Kennedy和Scott Keeter）。在RDD调查中评估和建模早期合作者效应（Paul P. Biemer和Michael W. Link）。参考文献。索引。
Contributors. PART I PERSPECTIVES ON TELEPHONE SURVEY METHODOLOGY. 1 Telephone Survey Methods: Adapting to Change ( Clyde Tucker and James M. Lepkowski ). PART II SAMPLING AND ESTIMATION. 2 Sampling and Weighting in Household Telephone Surveys ( William D. Kalsbeek and Robert P. Agans ). 3 Recent Trends in Household Telephone Coverage in the United States ( Stephen J. Blumberg, Julian V. Luke, Marcie L. Cynamon, and Martin R. Frankel ). 4 The Infl uence of Mobile Telephones on Telephone Surveys ( Vesa Kuusela, Mario Callegaro, and Vasja Vehovar ). 5 Methods for Sampling Rare Populations in Telephone Surveys ( Ismael Flores Cervantes and Graham Kalton ). 6 Multiplicity-Based Sampling for the Mobile Telephone Population: Coverage, Nonresponse, and Measurement Issues ( Robert Tortora, Robert M. Groves, and Emilia Peytcheva ). 7 Multiple Mode and Frame Telephone Surveys ( J. Michael Brick and James M. Lepkowski ). 8 Weighting Telephone Samples Using Propensity Scores ( Sunghee Lee and Richard Valliant ). PART III DATA COLLECTION. 9 Interviewer Error and Interviewer Burden ( Lilli Japec ). 10 Cues of Communication Difficulty in Telephone Interviews ( Frederick G. Conrad, Michael F. Schober, and Wil Dijkstra ). 11 Oral Translation in Telephone Surveys ( Janet Harkness, Nicole Schoebi, Dominique Joye, Peter Mohler, Timo Faass, and Dorothee Behr ). 12 The Effects of Mode and Format on Answers to Scalar Questions in Telephone and Web Surveys ( Leah Melani Christian, Don A. Dillman, and Jolene D. Smyth ). 13 Visual Elements of Questionnaire Design: Experiments with a CATI Establishment Survey ( Brad Edwards, Sid Schneider, and Pat Dean Brick ). 14 Mode Effects in the Canadian Community Health Survey: A Comparison of CATI and CAPI ( Yves Beland and Martin St-Pierre ). PART IV OPERATIONS. 15 Establishing a New Survey Research Call Center ( Jenny Kelly, Michael W. Link, Judi Petty, Kate Hobson, and Patrick Cagney ). 16 CATI Sample Management Systems ( Sue Ellen Hansen ). 17 Measuring and Improving Telephone Interviewer Performance and Productivity ( John Tarnai and Danna L. Moore ). 18 Telephone Interviewer Voice Characteristics and the Survey Participation Decision ( Robert M. Groves, Barbara C. O'Hare, Dottye Gould-Smith, Jose Benki, and Patty Maher ). 19 Monitoring Telephone Interviewer Performance ( Kenneth W. Steve, Anh Thu Burks, Paul J. Lavrakas, Kimberly D. Brown, and J. Brooke Hoover ). 20 Accommodating New Technologies: Mobile and VoIP Communication ( Charlotte Steeh and Linda Piekarski ). PART V NONRESPONSE. 21 Privacy, Confidentiality, and Respondent Burden as Factors in Telephone Survey Nonresponse ( Eleanor Singer and Stanley Presser ). 22 The Use of Monetary Incentives to Reduce Nonresponse in Random Digit Dial Telephone Surveys ( David Cantor, Barbara C. O'Hare, and Kathleen S. O'Connor ). 23 The Causes and Consequences of Response Rates in Surveys by the News Media and Government Contractor Survey Research Firms ( Allyson L. Holbrook, Jon A. Krosnick, and Alison Pfent ). 24 Response Rates: How have they Changed and Where are they Headed? ( Michael P. Battaglia, Meena Khare, Martin R. Frankel, Mary Cay Murray, Paul Buckley, and Saralyn Peritz ). 25 Aspects of Nonresponse Bias in RDD Telephone Surveys ( Jill M. Montaquila, J. Michael Brick, Mary C. Hagedorn, Courtney Kennedy, and Scott Keeter ). 26 Evaluating and Modeling Early Cooperator Effects in RDD Surveys ( Paul P. Biemer and Michael W. Link ). References. INDEX.