Innovation and Skills
Innovation and Skills
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DOI：
10.1007/978-1-4419-1628-0_32
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发表时间：
2010
期刊：
影响因子：
3.5
通讯作者：
Linda A. Macaulay;C. Moxham;B. Jones;I. Miles
中科院分区：
文献类型：
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作者：
Linda A. Macaulay;C. Moxham;B. Jones;I. Miles
Maglio和Spohrer（2008）指出，一支能够适应和解决问题的劳动力队伍需要在许多领域具有能力和独特技能的人。虽然这是无可争议的，但很明显，我们仍然缺乏对服务经济中的关键技能领域以及技能要求与教育提供之间关系的理解。本章描述了服务的范围和多样性，并预测了对更高水平技能和知识的需求。它从背景、内容和结构方面考察了教育提供，并讨论了高等教育在满足复杂的服务经济需求方面所面临的挑战。
Maglio and Spohrer (2008) state that a work force that is capable of adaptation and problem solving requires people with capability and unique skills across many areas. While this cannot be disputed, it is clear that we still lack understanding of key skill areas within the service economy and of the relationship between skills requirements and education provision. This chapter describes the range and diversity of service and presents a forecast of the demand for higher level skills and knowledge. It examines education provision in terms of context, content and constructs and discusses the challenge for higher education in meeting the demands of a complex service economy.