Building coordination capacity: Post-disaster organizational Twitter networks
Building coordination capacity: Post-disaster organizational Twitter networks
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建设协调能力：灾后组织 Twitter 网络
DOI：
10.1109/ghtc.2014.6970265
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发表时间：
2014
期刊：
影响因子：
--
通讯作者：
Amy Javernick‐Will
中科院分区：
文献类型：
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作者：
A. Opdyke;Amy Javernick‐Will
有效的协调对于灾后重建至关重要。然而，目前帮助各组织管理灾后建设活动的协调和沟通的工具相对较少。鉴于最近社交媒体平台的使用增加，我们研究了菲律宾超级台风海燕（约兰达）之后Twitter的使用情况。建立了基础设施部门的组织网络，以捕捉通过社交媒体描述的协调结构，分析组织信息并确定关键行为体。对推文的内容分析进一步研究了通过Twitter传播信息时出现的主题。这一网络视角有助于深入了解各组织如何利用社交媒体作为长期持续协调的手段，在最初的紧急救济阶段之后继续开展实地工作。
Effective coordination is essential for post-disaster reconstruction. Presently, however, there are relatively few tools to help organizations manage coordination and communication of post-disaster construction activities. Given the recent increase in use of social media platforms, we examine the use of Twitter following Super Typhoon Haiyan (Yolanda) in the Philippines. A network of organizations in the infrastructure sector is created to capture the coordination structure, as depicted through social media, analyze organizational messaging and determine key actors. A content analysis of tweets further examined emergent themes in the distribution of information through Twitter. This network perspective lends insight into future applications of how organizations can leverage social media as a means of sustained coordination for long-term, on the ground efforts extending past initial emergency relief phases.