Psychosocial safety climate as a lead indicator of workplace bullying and harassment, job resources, psychological health and employee engagement

Psychosocial safety climate as a lead indicator of workplace bullying and harassment, job resources, psychological health and employee engagement
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DOI:
10.1016/j.aap.2011.04.010
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发表时间:
2011-09-01
影响因子:
5.9
通讯作者:
Dormann, Christian
Dormann, Christian
中科院分区:
工程技术1区
文献类型:
--
作者:
Law, Rebecca;Dollard, Maureen F.;Dormann, Christian

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心理社会安全氛围(PSC)被定义为对组织政策、实践和程序的共同看法,这些政策、实践和程序主要源于管理实践,以保护工人的心理健康和安全。PSC理论扩展了工作需求-资源(JD-R)框架,提出组织层面的PSC决定工作条件,进而决定心理健康问题和工作投入。我们的样本来自澳大利亚工作场所晴雨表项目,包括30个组织和220名员工。正如预期的那样,分层线性模型显示,组织PSC与工作场所欺凌和骚扰(需求),进而心理健康问题(健康损害路径)呈负相关。PSC也与工作奖励(资源)和工作参与(激励路径)呈正相关。因此,我们发现,PSC触发的健康损害和动机的途径,从而证明扩展JD-R模型在多层次的方式。此外,我们发现,PSC,作为一个组织为基础的资源,调节欺负/骚扰和心理健康问题之间的正向关系,欺负/骚扰和参与之间的负向关系。研究结果提供了证据的PSC作为工作场所的心理社会危害(高要求,低资源),心理健康和员工参与的主要指标,并作为一个潜在的调节心理社会危害的影响的多层次模型。因此,PSC是一级和二级干预的有效目标。(C)2011爱思唯尔有限公司版权所有。
Psychosocial safety climate (PSC) is defined as shared perceptions of organizational policies, practices and procedures for the protection of worker psychological health and safety, that stem largely from management practices. PSC theory extends the Job Demands-Resources (JD-R) framework and proposes that organizational level PSC determines work conditions and subsequently, psychological health problems and work engagement. Our sample was derived from the Australian Workplace Barometer project and comprised 30 organizations, and 220 employees. As expected, hierarchical linear modeling showed that organizational PSC was negatively associated with workplace bullying and harassment (demands) and in turn psychological health problems (health impairment path). PSC was also positively associated with work rewards (resources) and in turn work engagement (motivational path). Accordingly, we found that PSC triggered both the health impairment and motivational pathways, thus justifying extending the JD-R model in a multilevel way. Further we found that PSC, as an organization-based resource, moderated the positive relationship between bullying/harassment and psychological health problems, and the negative relationship between bullying/harassment and engagement. The findings provide evidence for a multilevel model of PSC as a lead indicator of workplace psychosocial hazards (high demands, low resources), psychological health and employee engagement, and as a potential moderator of psychosocial hazard effects. PSC is therefore an efficient target for primary and secondary intervention. (C) 2011 Elsevier Ltd. All rights reserved.