The Emotional Labour of Austerity: How Social Workers Reflect and Work on Their Feelings towards Reducing Support to Needy Children and Families
The Emotional Labour of Austerity: How Social Workers Reflect and Work on Their Feelings towards Reducing Support to Needy Children and Families
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DOI：
10.1093/bjsw/bcx151
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发表时间：
2018-10-01
影响因子：
1.8
通讯作者：
Smith, Mark
中科院分区：
文献类型：
--
作者：
Grootegoed, Ellen;Smith, Mark
在紧缩的背景下，各国政府正在削减医疗和福利支出。然而，关于这一点是如何在实地经历和实施的，人们知之甚少。在这篇文章中，我们采用了苏格兰地方当局儿童和家庭社会工作团队的案例研究方法来考虑社会工作者如何处理紧缩时期工作的紧张局势。我们利用情绪社会学的文献来探索在服务和资源不断减少的背景下工作对从业者的影响。这被认为是与社会工作的专业、关怀的价值观相冲突的。然而，这种情感上的不和谐有不同的处理方式，每种方式都指向不同的道德路径。应对措施往往是个人化的--没有协调一致的社会工作应对紧缩措施。我们认为，考虑紧缩的情感层面，理解个人接受或拒绝削减社会工作的差异，以及探索社会工作未来的伦理方向，是至关重要的。
In a context of austerity, governments are reducing spending on care and welfare. Yet, little is known about how this is experienced and enacted on the ground. In this article, we employ a case-study approach in a Scottish local authority children and families social work team to consider how social workers deal with the tensions of working in times of austerity. We draw on the literature on the sociology of emotions to explore the impact on practitioners of working within a context of diminishing services and resources. This is experienced as conflicting with the professional, 'caring' values of social work. Such emotional dissonance, though, is dealt with in varied ways, each pointing to different moral pathways. Responses tend to be individualthere is no concerted social work response to austerity. We argue that it is vital to consider the emotional dimensions of austerity, to comprehend variations in individual acceptance or rejection of cuts to social work, but also to explore future ethical directions of social work.