Design targeting voice interface robot capable of active listening
Design targeting voice interface robot capable of active listening
复制标题
设计能够主动聆听的语音界面机器人
DOI：
10.1145/1734454.1734523
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发表时间：
2010
期刊：
影响因子：
--
通讯作者：
M. Doi
中科院分区：
文献类型：
--
作者：
Yuka Kobayashi;D. Yamamoto;Toshiyuki Koga;Sachie Yokoyama;M. Doi
欧盟、韩国和日本迫切需要弥补老龄化社会日益严重的劳动力短缺问题。人们越来越意识到，机器人技术有可能在体力劳动和脑力劳动方面改善这一问题。以脑力劳动为例，与老年人打交道的人类治疗师必须是积极的倾听者。为了实现能够主动倾听的机器人，我们采用了艾维在微咨询中的基本倾听序列技巧。在本文中，我们描述了一种语音界面机器人，可以实现 Ivey 基本听力序列的简单反馈、重复反馈和问题。我们进行了一项实验，结果表明，69% 的反馈事件中有足够的反思性词语来表达口语句子，56% 的问题有足够的反思性词语。
The EU, South Korea and Japan have a pressing need to compensate for growing labor shortages in their aging societies. There is growing awareness that robotic technology has the potential to ameliorate this problem in terms of both physical and mental labor. To take an example of mental labor, a human therapist dealing with elderly people must be an active listener. In order to realize a robot capable of active listening, we adopt Ivey's basic listening sequence skills in microcounseling. In this paper, we describe a voice interface robot that realizes simple feedback, repeat feedback and questions for Ivey's basic listening sequence. We conducted an experiment, whose results show that 69% of incidences of feedback have adequate reflective words for spoken sentences and 56% of questions are adequate for these reflective words.