Churn Prediction in Customer Relationship Management via GMDH-Based Multiple Classifiers Ensemble
Churn Prediction in Customer Relationship Management via GMDH-Based Multiple Classifiers Ensemble
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DOI:
10.1109/mis.2016.16
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发表时间:
2016-03
影响因子:
6.4
通讯作者:
Jin Xiao;Xiaoyi Jiang;Changzheng He;Ge-Er Teng
中科院分区:
文献类型:
--
作者:
Jin Xiao;Xiaoyi Jiang;Changzheng He;Ge-Er Teng
Customer churn prediction is an important problem in customer relationship management. Experimental results from a novel multiple classifiers ensemble selection model based on the group method of data handling (GMDH) are encouraging.