The Emerging Professional Practice of Remote Sighted Assistance for People with Visual Impairments

The Emerging Professional Practice of Remote Sighted Assistance for People with Visual Impairments
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为视力障碍人士提供远程视力协助的新兴专业实践

DOI:
10.1145/3313831.3376591
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发表时间:
2020
期刊:
Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems
影响因子:
--
通讯作者:
John Millar Carroll
John Millar Carroll
中科院分区:
--
文献类型:
--
作者:
Sooyeon Lee;Madison Reddie;Chun;J. Beck;M. Rosson;John Millar Carroll

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视力障碍(PVI)的人必须与他们看不到的世界互动。远程视觉辅助(RSA)是一种会话辅助技术。我们采访了RSA助理(“代理人”),他们通过名为Aira(https://aira.io/)的对话假体为PVI提供帮助,以了解他们的专业实践。我们确定了四种类型的支持:场景描述,导航,任务执行和社会参与。我们发现RSA为PVI提供了一个将系统用作更丰富的对话/社交支持工具的机会。我们研究并确定了代理如何提供帮助以及它们如何与PVI交互的模式,以及与每个上下文相关的挑战和策略。我们发现,会话互动是高度依赖于上下文。我们还讨论了对设计的影响。
People with visual impairments (PVI) must interact with a world they cannot see. Remote sighted assistance (RSA) has emerged as a conversational assistive technology. We interviewed RSA assistants ("agents") who provide assistance to PVI via a conversational prosthetic called Aira (https://aira.io/) to understand their professional practice. We identified four types of support provided: scene description, navigation, task performance, and social engagement. We discovered that RSA provides an opportunity for PVI to appropriate the system as a richer conversational/social support tool. We studied and identified patterns in how agents provide assistance and how they interact with PVI as well as the challenges and strategies associated with each context. We found that conversational interaction is highly context-dependent. We also discuss implications for design.
DOI: 10.1109/cvpr.2018.00380
发表时间: 2018-02
期刊: 2018 IEEE/CVF Conference on Computer Vision and Pattern Recognition
影响因子: --
作者:
D. Gurari;Qing Li;Abigale Stangl;Anhong Guo;Chi Lin;K. Grauman;Jiebo Luo;Jeffrey P. Bigham
通讯作者: D. Gurari;Qing Li;Abigale Stangl;Anhong Guo;Chi Lin;K. Grauman;Jiebo Luo;Jeffrey P. Bigham
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DOI: 10.1145/3290605.3300282
发表时间: 2019
期刊: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems
影响因子: --
作者:
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