Which are the limitations of ICT tools for collaborative design with suppliers

Which are the limitations of ICT tools for collaborative design with suppliers
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与供应商协同设计的ICT工具有哪些局限性

DOI:
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发表时间:
2017
期刊:
影响因子:
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通讯作者:
A. G. Frank
A. G. Frank
中科院分区:
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文献类型:
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作者:
Y. Talas;L. Gzara;M. Dain;Valéry Merminod;A. G. Frank

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新产品开发(NPD)越来越依赖于信息和通信技术(ICT)来支持NPD参与者进行的协作活动。另一方面,企业越来越多地将供应商整合到其新产品开发过程中,以提高其创新能力。本文的目的是探讨在与供应商合作设计的背景下使用信通技术的局限性。为了解决这个问题,我们建议分析利用ICT工具的功能分类。该框架将使我们能够根据信通技术所支持的每一项主要功能突出其局限性。在这方面,三个案例研究进行了深入的公司层面。结果表明,对于知识管理和项目及资源管理功能,限制将根据使用或不使用共享工具进行协作而有所不同。研究还表明,对于协同工作功能,可能会出现一些信通技术不兼容的问题。我们的结论指出了一些客户-供应商关系的特点,条件ICT的使用,如信任,权力和依赖因素。
New Product Development (NPD) is increasingly relying on Information and Communication technologies (ICT) to support collaborative activities conducted by NPD actors. On the other hand, companies growingly integrate suppliers into their NPD process in order to enhance their innovation capability. The purpose of this paper is to explore the limitations of ICTs usage in the context of collaborative design with suppliers. To address this question, we propose to analyze usage drawing upon a functional classification of ICT tools. The framework will allow us to highlight the limitations according to each main functionality supported by ICTs. In this respect, three case studies are conducted with insight at the company level. The results show that for knowledge management and project and resource management functionalities, limitations will differ according to the use or not of a shared tool to collaborate. The study also shows that for cooperative work functionalities, some ICTs incompatibility issues might occur. Our conclusions pointed out some customer-supplier relationship specificities that condition ICT usage, like trust, and power and dependence factors.