The Promise of All Things E? Expectations and Challenges of Emergent Electronic Government
The Promise of All Things E? Expectations and Challenges of Emergent Electronic Government
复制标题
万物E的承诺？
DOI：
10.1163/156915002100419808
复制
发表时间：
2002
影响因子：
0.3
通讯作者：
R. Petersen
中科院分区：
文献类型：
--
作者：
Jeffrey W. Seifert;R. Petersen
电子政务的模糊性导致了炒作和混乱，很少有系统地考虑政府上网的期望和局限性。本文旨在研究电子政务在美国作为一个不断发展的过程，体现在三个不同的部门：政府对政府，政府对企业，政府对公民的作用。使用这种类型学作为一个组织原则，我们展示了信息技术如何有潜力提高政府的可访问性和公民参与。我们还展示了如何走向以市场为中心的政府信息和服务提供的概念化提高了模糊公民和消费者角色的可能性，可能以牺牲一个强大的，知情的，参与的公民。
The ambiguous nature of electronic government (e-government) has resulted in hype and confusion, with little systematic consideration of the expectations and limitations of taking government online. This paper seeks to examine the role of e-government in the United States as an evolving process that manifests itself in three distinct sectors: government-to-government, government-to-business, and government-to-citizen. Using this typology as an organizing principle, we show how information technology has the potential to enhance government accessibility and citizen participation. We also show how the move toward a market-focused conceptualization of government information and service delivery raises the potential for blurring citizen and consumer roles, possibly at the cost of a robust, informed, and engaged citizenry.