Exploring perceptions of web accessibility: a survey approach

Exploring perceptions of web accessibility: a survey approach
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探索对网络可访问性的看法:调查方法

DOI:
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发表时间:
2015
期刊:
Behavior and Information Technology
影响因子:
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通讯作者:
S. Harper
S. Harper
中科院分区:
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文献类型:
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作者:
Y. Yeşilada;G. Brajnik;Markel Vigo;S. Harper

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获取的平等——可访问性——很难量化、定义或达成一致。我们之前的工作分析了网页可访问性专家对一些预先定义的可访问性的反应。虽然揭示了很多,但这个分析并没有让我们量化社区对可访问性与其他领域之间关系的理解,也没有评估社区是如何界定可访问性的。在这个案例中,我们询问了300多名对可访问性感兴趣的人,让他们回答围绕可访问性、用户体验和可用性之间关系的33个问题;包容和排斥;评估,试图协调我们对网络可访问性的理解。我们发现受访者认为可访问性和可用性是高度相关的,并且认为可访问性适用于所有人,而不仅仅是残疾人。受访者强烈同意可访问性必须以用户为中心的实践为基础,可访问性评估不仅仅是检查源代码;然而,对于是否需要进行“Web内容可访问性指南”方面的培训来评估可访问性,他们存在分歧。这些观点对于可用性和用户体验专业人员、自动评估工具的开发人员以及运行网站评估的从业人员都很重要。
The equality of access – accessibility – is difficult to quantify, define, or agree upon. Our previous work analysed the responses of web accessibility specialists in regard to a number of pre-defined definitions of accessibility. While uncovering much, this analysis did not allow us to quantify the communities’ understanding of the relationship accessibility has with other domains and assess how the community scopes accessibility. In this case, we asked over 300 people, with an interest in accessibility, to answer 33 questions surrounding the relationship between accessibility, user experience (UX), and usability; inclusion and exclusion; and evaluation, in an attempt to harmonise our understanding of web accessibility. We found that respondents think that accessibility and usability are highly related and also think that accessibility is applicable to everyone and not just people with disabilities. Respondents strongly agree that accessibility must be grounded on user-centred practices and that accessibility evaluation is more than just inspecting source code; however, they are divided as to whether training in ‘Web Content Accessibility Guidelines’ is necessary or not to assess accessibility. These perceptions are important for usability and UX professionals, developers of automated evaluation tools, and those practitioners running website evaluations.