The power of being heard: The benefits of 'perspective-giving' in the context of intergroup conflict
The power of being heard: The benefits of 'perspective-giving' in the context of intergroup conflict
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DOI：
10.1016/j.jesp.2012.02.017
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发表时间：
2012-07-01
影响因子：
3.5
通讯作者：
Saxe, Rebecca
中科院分区：
文献类型：
--
作者：
Bruneau, Emile G.;Saxe, Rebecca
尽管每年都会提供数百个旨在解决冲突的对话项目，但对其有效性的科学研究却很少。在两项研究中，我们研究了受控的二元互动对参与意识形态冲突的群体成员对“他者”的态度的影响。研究 1 涉及亚利桑那州的墨西哥移民和美国白人，研究 2 涉及中东的以色列人和巴勒斯坦人。跨群体的二人组通过视频和文本进行简短、结构化、面对面的交流：一个人被分配去写他们社会中生活的困难（“给予观点”），第二个人被分配准确地总结第一个人的陈述（“观点采择”）。对于墨西哥移民和巴勒斯坦人来说，在给予观点之后，以及对于美国白人和以色列人来说，在接受观点之后，对外群体态度的积极变化更大。对于巴勒斯坦人来说，向以色列人提供观点有效地改变了对以色列人的态度，而他们在没有互动的情况下就同一主题写一篇文章的控制条件对态度没有影响，这说明了被倾听的关键作用。因此，对话解决冲突的效果取决于对话条件和参与者群体成员之间的相互作用，这可能反映了权力的不对称。 (C) 2012 Elsevier Inc. 保留所有权利。
Although hundreds of dialogue programs geared towards conflict resolution are offered every year, there have been few scientific studies of their effectiveness. Across 2 studies we examined the effect of controlled, dyadic interactions on attitudes towards the 'other' in members of groups involved in ideological conflict. Study 1 involved Mexican immigrants and White Americans in Arizona, and Study 2 involved Israelis and Palestinians in the Middle East. Cross-group dyads interacted via video and text in a brief, structured, face-to-face exchange: one person was assigned to write about the difficulties of life in their society ('perspective-giving'), and the second person was assigned to accurately summarize the statement of the first person ('perspective-taking'). Positive changes in attitudes towards the outgroup were greater for Mexican immigrants and Palestinians after perspective-giving and for White Americans and Israelis after perspective-taking. For Palestinians, perspective-giving to an Israeli effectively changed attitudes towards Israelis, while a control condition in which they wrote an essay on the same topic without interacting had no effect on attitudes, illustrating the critical role of being heard. Thus, the effects of dialogue for conflict resolution depend on an interaction between dialogue condition and participants' group membership, which may reflect power asymmetries. (C) 2012 Elsevier Inc. All rights reserved.