A study of interface support mechanisms for interactive information retrieval
A study of interface support mechanisms for interactive information retrieval
复制标题
交互式信息检索的界面支持机制研究
DOI：
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发表时间：
2006
期刊：
影响因子：
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通讯作者：
I. Ruthven
中科院分区：
文献类型：
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作者：
Ryen W. White;I. Ruthven
搜索技术的进步意味着搜索系统现在可以为用户提供帮助，而不仅仅是检索一组文档。例如，搜索系统现在能够通过观察用户的交互来推断用户的兴趣，提供有关在查询中可以使用哪些术语的建议或重新组织搜索结果，以便更有效地探索检索到的材料。当提供新的搜索功能时，系统设计者必须决定如何向用户提供新功能。一个主要的选择是提供几乎不需要人工输入但几乎没有人工控制的自动功能，或者提供交互式功能，允许人工控制功能的使用方式，但通常很少指导如何最好地使用该功能。本文介绍了一项研究，我们通过一项实验来实证研究控制问题，在该实验中，受试者被要求与三个实验系统进行交互，这些系统改变了他们在创建查询、指示哪些结果相关以及做出搜索决策时的控制程度。我们使用我们的发现来讨论用户想要对搜索决策进行控制的原因和方式可能会有所不同，具体取决于决策的性质以及这些决策对用户搜索的影响。
Advances in search technology have meant that search systems can now offer assistance to users beyond simply retrieving a set of documents. For example, search systems are now capable of inferring user interests by observing their interaction, offering suggestions about what terms could be used in a query or reorganizing search results to make exploration of retrieved material more effective. When providing new search functionality, system designers must decide how the new functionality should be offered to users. One major choice is between offering automatic features that require little human input but give little human control, or interactive features, which allow human control over how the feature is used but often give little guidance over how the feature should be best used. This article presents a study in which we empirically investigate the issue of control by presenting an experiment in which subjects were asked to interact with three experimental systems that vary the degree of control they had in creating queries, indicating which results are relevant and in making search decisions. We use our findings to discuss why and how the control users want over search decisions can vary depending on the nature of the decisions and the impact of those decisions on the users search.