Walking the Tightrope: The Balancing Acts of a Large e-Research Project

Walking the Tightrope: The Balancing Acts of a Large e-Research Project
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走钢丝:大型电子研究项目的平衡行为

DOI:
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发表时间:
2006
期刊:
Computer Supported Cooperative Work (CSCW)
影响因子:
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通讯作者:
Katherine A. Lawrence
Katherine A. Lawrence
中科院分区:
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文献类型:
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作者:
Katherine A. Lawrence

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尽管近年来电子研究受到了广泛的关注和赞誉,但分布式协作的现实仍然挑战着即使是最精心策划的努力。电子研究项目的这一案例研究探讨了与多学科,地理分布,大规模的研究和开发工作相关的“平衡行为”。在简要描述了这个信息技术和大气科学研究项目的历史和组织设计之后,我确定了五个无法解决的矛盾挑战:研究与发展,和谐与冲突,共识与自上而下的决策,沟通的频率和模式,以及快与慢的节奏。虽然协作和通信技术支持了项目的管理和组织,但团队面临的大多数复杂问题本质上不是技术问题。从与该项目相关的五个矛盾的挑战中,我提炼出三个交叉问题,这些问题可能与其他电子研究项目相关:满足多学科项目的多种需求,管理信息,并吸引所有参与者。我确定了这些挑战和问题的实际影响,特别是需要组织和低技术解决方案-而不是引入更复杂的技术工具-来解决这些挑战并更好地简化协调。
Although e-Research has received much attention and acclaim in recent years, the realities of distributed collaboration still challenge even the most well-planned endeavors. This case study of an e-Research project examines the ‚balancing acts’ associated with multidisciplinary, geographically distributed, large-scale research and development work. After briefly describing the history and organizational design of this information technology and atmospheric science research project, I identify five paradoxical challenges that cannot be resolved: research versus development, harmony versus conflict, consensus versus top-down decision making, frequency and modes of communication, and fast versus slow pacing. Although collaboration and communication technologies supported the project’s management and organization, most of the complexities faced by the team were not technological in nature. From the five paradoxical challenges associated with the project, I distill three cross-cutting issues that could be relevant to other e-Research projects of this magnitude: satisfying the multiple needs of a multidisciplinary project, managing information, and engaging all participants. I identify the practical implications of these challenges and issues, specifically that organizational and low-tech solutions – not the introduction of more sophisticated technology tools – are needed to solve these challenges and to better streamline coordination.