Online mentoring and computer-mediated communication: New directions in research
Online mentoring and computer-mediated communication: New directions in research
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DOI：
10.1016/s0001-8791(03)00044-7
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发表时间：
2003-10-01
影响因子：
11.1
通讯作者：
Blanchard, A
中科院分区：
文献类型：
--
作者：
Ensher, EA;Heun, C;Blanchard, A
尽管在线辅导网站和各种职业的机会确实呈爆炸式增长，但迄今为止很少有学术文章讨论这一现象。本文的目的是通过以下方式弥补我们知识上的这一差距：（a）建议互联网可以为定义角色内的指导提供可行的环境，（b）基于计算机媒介通信（CMC）文献提出一种新的指导类型，并在此过程中提出新的机遇和挑战，以及（c）为研究人员和从业者探索在线指导提供建议。过去的研究发现，在辅导的三种功能（心理社会、职业和角色建模）中，导师可以扮演多种角色，例如商业教练、朋友、顾问和/或门生的老师。我们通过检查 CMC 文献来评估适用于这些导师角色的主要问题，从而扩展了过去的研究。我们提供具体的研究命题，以激发未来对在线辅导及其相关背景、角色、机遇和挑战的研究。 (C) 2003 年爱思唯尔科学（美国）。版权所有。
While there has been a veritable explosion of online mentoring websites and opportunities within a wide variety of professions, very few academic articles to date have addressed this phenomenon. The purpose of this article is to remedy this gap in our knowledge by: (a) suggesting that the Internet can provide a viable context for mentoring within defined roles, (b) presenting a new typology of mentoring based on the computer-mediated-communication (CMC) literature, and in doing so suggest new opportunities and challenges, and (c) providing recommendations for researchers and practitioners to explore online mentoring. Past research has found that within the three functions of mentoring (psychosocial, vocational, and role modeling), a mentor can play a number of roles such as business coach, friend, counselor, and/or teacher to a protege. We extend past research by assessing the major issues applicable to these mentor roles through an examination of CMC literature. We provide specific research propositions to inspire future research into online mentoring and its related contexts, roles, opportunities, and challenges. (C) 2003 Elsevier Science (USA). All rights reserved.