Deterrence and leadership factors: Which are important for information security policy compliance in the hotel industry

Deterrence and leadership factors: Which are important for information security policy compliance in the hotel industry
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威慑和领导因素:这对于酒店行业信息安全政策合规性很重要

DOI:
10.1016/j.tourman.2021.104282
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发表时间:
2021-06
期刊:
影响因子:
12.7
通讯作者:
Jian Xu
Jian Xu
中科院分区:
管理学1区
文献类型:
--
作者:
Xuequn Wang;Jian Xu

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酒店已经制定了信息安全政策来处理信息安全事件,管理者对如何增强员工对这些政策的遵守感兴趣。本研究探讨威慑知觉与管理者领导力如何影响员工遵守资讯安全政策的意愿。我们进行了两轮调查,以收集中国酒店员工的数据。结果表明,感知威慑确定性具有积极的影响。另一方面,道德领导对第二轮合规意愿有显著的间接影响。即使管理者的意图是激励,滥用监督也不会产生积极的影响。我们的研究是第一个研究管理者领导力对酒店业信息安全合规意图的影响。我们的研究还提供了重要的战略指导方针,通过告知酒店管理者,道德领导应该作为一种手段,提高员工的信息安全政策的遵守。
Hotels have developed information security policies to deal with information security incidents, and managers are interested in how to enhance employees' compliance with these policies. This study examines how deterrence perception and managers' leadership influence employees' intention to comply with information security policies. Two rounds of surveys were conducted to collect data from Chinese hotel employees. The results show that perceived deterrent certainty has a positive effect. On the other hand, ethical leadership has a significant indirect effect with the second-round compliance intention. Abusive supervision does not have positive effects, even when managers' intent is motivational. Our study is among the first to examine the effect of managers' leadership on information security compliance intentions in the hotel industry. Our study also provides important strategic guidelines for by informing hotel managers that ethical leadership should be practiced as a means of enhancing employees' information security policy compliance.
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