A User-Centric Evaluation of Smart Home Resolution Approaches for Conflicts Between Routines
A User-Centric Evaluation of Smart Home Resolution Approaches for Conflicts Between Routines
复制标题
以用户为中心的智能家居解决例程冲突方法的评估
DOI:
10.1145/3581997
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发表时间:
2022
期刊:
影响因子:
--
通讯作者:
Karahalios, Karrie
中科院分区:
文献类型:
--
作者:
Zaidi, Ali;Yang, Rui;Koshy, Vinay;Cobb, Camille;Gupta, Indranil;Karahalios, Karrie
With the increasing adoption of smart home devices, users rely on device automation to control their homes. This automation commonly comes in the form of smart home routines, an abstraction available via major vendors. Yet, questions remain about how a system should best handle conflicts in which different routines access the same devices simultaneously. In particular---among the myriad ways a smart home system could handle conflicts, which of them are currently utilized by existing systems, and which ones result in the highest user satisfaction? We investigate the first question via a survey of existing literature and find a set of conditions, modifications, and system strategies related to handling conflicts. We answer the second question via a scenario-based Mechanical-Turk survey of users interested in owning smart home devices and current smart home device owners (N=197). We find that: (i) there is no context-agnostic strategy that always results in high user satisfaction, and (ii) users' personal values frequently form the basis for shaping their expectations of how routines should execute.
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期刊:
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