Matching MPs’ information needs and information services in the House of Commons

Matching MPs’ information needs and information services in the House of Commons
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匹配下议院议员的信息需求和信息服务

DOI:
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发表时间:
1999
期刊:
影响因子:
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通讯作者:
B. C. Serema
B. C. Serema
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文献类型:
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作者:
B. C. Serema

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关于下议院(联合王国议会)议员信息需求研究的报告。会员国要求提供信息的要求继续呈上升趋势,没有达到稳定状态的迹象。部分原因可能是“资讯年代”的普遍需要,而议员所报告的选区邮件数目亦越来越多,反映了这一点。其他因素可能包括由于办公费用津贴的增加,年轻政治家的比例不断增加,研究助理也越来越多。国会议员们认为图书馆是一个关键的、实际上是不可或缺的信息来源。它的价值特别是反应速度,准确性和有用性。信息使用者(国会议员)、信息提供者(图书馆工作人员和议会工党资源中心工作人员)和协调小组(信息委员会)对图书馆服务的整体质量给予了极高的评价。得出结论,用户调查是非常中央,以确保高质量的信息服务,为国会议员,研究表明,在整体上下议院图书馆信息服务相匹配的英国国会议员的信息需求。
Reports on a study of information needs of MPs in the House of Commons (UK Parliament). Members’ requests for information continues on its upward trend and shows no sign of reaching a plateau. This may in part be driven by the general demands of the “information age” and reflected in the ever larger amounts of constituency mail reported by Members. Other factors may include an increasing proportion of younger politicians and more research assistants as a result of increases in the Office Cost Allowance. The Library was considered a key, and indeed indispensable, source of information by MPs. It was valued particularly for speed of response, accuracy, and helpfulness. An exceptionally high rating was given to the quality of Library services as a whole by information users (MPs), information providers (Library staff and Parliamentary Labour Party Resource Centre staff), and the co‐ordinating group (Information Committee). Concludes that user surveys are very central in ensuring a quality information service for Members of Parliament, and the study indicated that on the whole the House of Commons Library Information services match the information needs of UK MPs.