Supervisor Support Training Effects on Veteran Health and Work Outcomes in the Civilian Workplace
Supervisor Support Training Effects on Veteran Health and Work Outcomes in the Civilian Workplace
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DOI：
10.1037/apl0000354
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发表时间：
2019-01-01
影响因子：
9.9
通讯作者：
Mohr, Cynthia D.
中科院分区：
文献类型：
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作者：
Hammer, Leslie B.;Wan, Wylie H.;Mohr, Cynthia D.
这项随机对照试验涉及对文职人员的主管支持培训干预的开发和评估，称为 VSST：退伍军人支持主管培训。基于理论的工作场所干预对于确保军人及其家人顺利过渡到平民生活至关重要，从而改善军人的心理和身体健康并改善工作成果。招募了 35 个组织并随机分配到 VSST 培训计划或等候名单对照组。在这些组织中，497 名现任或前任（9/11 事件后）服役人员被要求完成涵盖工作、家庭和健康领域的基线调查以及 3 个月和 9 个月的后续调查。 1小时的计算机化培训以及随后的行为跟踪由参与组织的928名主管完成。使用意向治疗方法评估干预培训的效果，比较分配到培训组的组织中的军人与分配到对照组的组织中的军人的结果。调节效应表明，干预对于在基线上报告主管和同事支持水平较高的员工是有效的，这证明了组织环境和学员准备情况的重要性。结果没有显示干预措施对健康和工作成果有直接影响的证据。参加培训的主管的定性数据也证明了培训的好处。这项研究证实并补充了关于培训主管提供社会支持的组织计划的积极影响的文献，从而改善接受更多支持的员工的健康和工作成果。
This randomized controlled trial involved the development and evaluation of a supervisor support training intervention in the civilian workforce called VSST: Veteran-Supportive Supervisor Training. A theoretically based intervention in the workplace is critical to ensuring a smooth transition for service members and their families to civilian life, leading to improved psychological and physical health and improved work outcomes among service members. Thirty-five organizations were recruited and randomized to the VSST training program or a waitlist control group. Within those organizations, 497 current or former (post 9/11) service member employees were asked to complete baseline and 3-and 9-month follow-up surveys covering work, family, and health domains. The computerized 1-hr training, and the behavior tracking that followed were completed by 928 supervisors from the participating organizations. Intervention training effects were evaluated using an intent-to-treat approach, comparing outcomes for service members who were in organizations assigned to the training group versus those who were in organizations assigned to the control group. Moderation effects revealed the intervention was effective for employees who reported higher levels of supervisor and coworker support at baseline, demonstrating the importance of the organizational context and trainee readiness. The results did not show evidence of direct effects of the intervention on health and work outcomes. Qualitative data from supervisors who took the training also demonstrated the benefits of the training. This study affirms and adds to the literature on the positive effects of organizational programs that train supervisors to provide social support, thereby improving health and work outcomes of employees who receive more support.