Observation of Katrina/Rita Groove Deployment: Addressing Social and Communication Challenges of Ephemeral Groups
Observation of Katrina/Rita Groove Deployment: Addressing Social and Communication Challenges of Ephemeral Groups
复制标题
卡特里娜/丽塔·格罗夫部署观察：应对短暂群体的社交和沟通挑战
DOI：
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发表时间：
2006
期刊：
影响因子：
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通讯作者：
R. Kirkpatrick
中科院分区：
文献类型：
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作者：
S. Farnham;E. Pedersen;R. Kirkpatrick
为了更好地了解在危机情况下部署协作技术所面临的具体挑战，我们在十天的时间里对位于灾区中心的各种民间和军事团体部署Groove虚拟办公室进行了非正式的观察研究。我们总结了从观察危机情况下影响技术采用的社会和通信挑战中吸取的一般经验教训，并提出了改进Groove部署过程的具体建议，以实现跨组协作。我们普遍发现，动态的，非正式的社交网络和轻量级的短暂的工作组是必不可少的社会结构的救济工作，我们讨论了创新技术，以支持这些替代类型的组织的必要性。我们鼓励当前以技术为中心的短暂工作组创新，辅之以以使用为中心的方法，以帮助解决紧急行为和机会。
In order to better understand the challenges specific to the deployment of collaboration technologies in crisis situations, we conducted an informal observational study of the deployment of Groove Virtual Office to various civil and military groups at the heart of the disaster zone over the course of ten days. We summarize both general lessons learned from observations of social and communication challenges in crisis situations that impact technology adoption, and make specific recommendations for improving the deployment process of Groove to enable cross group collaboration. We generally found that dynamic, informal social networks and lightweight ephemeral work groups were essential social structures in the relief effort, and we discuss the need to innovate technologies to support these alternative types of organizations. We encourage that current technology centric innovation for ephemeral workgroups is complemented by a usage centric approach to help address emergent behaviors and opportunities.
影响因子：
10.4
作者：
WEICK, KE
通讯作者：
WEICK, KE