SoK: Content Moderation in Social Media, from Guidelines to Enforcement, and Research to Practice
SoK: Content Moderation in Social Media, from Guidelines to Enforcement, and Research to Practice
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DOI：
10.1109/eurosp57164.2023.00056
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发表时间：
2022-06
期刊：
影响因子：
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通讯作者：
Mohit Singhal;Chen Ling;Nihal Kumarswamy;G. Stringhini;Shirin Nilizadeh
中科院分区：
文献类型：
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作者：
Mohit Singhal;Chen Ling;Nihal Kumarswamy;G. Stringhini;Shirin Nilizadeh
社交媒体平台一直在制定内容审查准则，并采用各种审查政策来打击仇恨言论和错误信息。本文的目标是研究这些社区指南和适度实践，以及相关的研究出版物，以确定研究差距，适度技术的差异，以及社交媒体平台和研究社区应该解决的挑战。为此，我们研究和分析了14个最受欢迎的社交媒体内容审核指南和实践，并将其整合。然后，我们介绍了三个分类法，从这个分析，以及涵盖超过200个跨学科的研究论文适度策略。我们确定了主流和边缘社交媒体平台中使用的内容审核之间的差异。最后，我们对研究和实践挑战和解决方案进行了深入的应用讨论。
Social media platforms have been establishing content moderation guidelines and employing various moderation policies to counter hate speech and misinformation. The goal of this paper is to study these community guidelines and moderation practices, as well as the relevant research publications, to identify the research gaps, differences in moderation techniques, and challenges that should be tackled by the social media platforms and the research community. To this end, we study and analyze fourteen most popular social media content moderation guidelines and practices, and consolidate them. We then introduce three taxonomies drawn from this analysis as well as covering over two hundred interdisciplinary research papers about moderation strategies. We identify the differences between the content moderation employed in mainstream and fringe social media platforms. Finally, we have in-depth applied discussions on both research and practical challenges and solutions.