Correlates of Co-production: Evidence From a Five-Nation Survey of Citizens
Correlates of Co-production: Evidence From a Five-Nation Survey of Citizens
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DOI：
10.1080/10967494.2013.796260
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发表时间：
2013-01
影响因子：
2.6
通讯作者：
Salvador Parrado;Gregg G. Van Ryzin;T. Bovaird;E. Löffler
中科院分区：
文献类型：
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作者：
Salvador Parrado;Gregg G. Van Ryzin;T. Bovaird;E. Löffler
我们采用来自英国、法国、德国、丹麦和捷克共和国公民的原始调查数据来检查公民共同生产公共服务在三个关键政策领域的相关性：公共安全、环境和健康。我们考虑的合作生产的相关因素包括人口因素（年龄、性别、教育和就业状况）、社区特征（城市和非城市）、绩效感知（政府工作做得有多好）、政府外展（提供信息和寻求咨询）和自我效能感（公民认为他们能做出多大的改变）。我们还报告了在每个国家举行的关于合作制作主题的一系列焦点小组的结果。我们的研究结果表明，女性和老年公民通常更经常地参与合作生产，而自我效能感——即公民可以有所作为的信念——是跨部门的一个特别重要的决定因素。有趣的是，良好的结果表现（在安全的社区，清洁的环境和良好的健康方面）似乎在某种程度上阻碍了合作生产。因此，公民的合作似乎在一定程度上取决于公众对结果表现不足的认识。我们的研究结果还提供了一些证据，表明当政府提供信息或让公民参与协商时，合作生产得到了加强。然而，具体的决定因素不仅因部门而异，而且因国家而异。
ABSTRACT We employ data from an original survey of citizens in the UK, France, Germany, Denmark, and the Czech Republic to examine correlates of citizen co-production of public services in three key policy areas: public safety, the environment, and health. The correlates of co-production we consider include demographic factors (age, gender, education, and employment status), community characteristics (urban, non-urban), performance perceptions (how good a job government is doing), government outreach (providing information and seeking consultation), and self-efficacy (how much of a difference citizens believe they can make). We also report on results from a series of focus groups on the topic of co-production held in each country. Our results suggest that women and elderly citizens generally engage more often in co-production and that self-efficacy—the belief that citizens can make a difference—is an especially important determinant across sectors. Interestingly, good outcome performance (in the sense of a safe neighborhood, a clean environment, and good health) seems to discourage co-production somewhat. Thus citizens' co-production appears to depend in part on awareness of a shortfall in public performance on outcomes. Our results also provide some evidence that co-production is enhanced when governments provide information or engage citizens in consultation. The specific determinants vary, however, not only by sector but across national contexts.