Examining age differences in performance of a complex information search and retrieval task
Examining age differences in performance of a complex information search and retrieval task
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DOI：
10.1037/0882-7974.16.4.564
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发表时间：
2001-12-01
影响因子：
3.7
通讯作者：
Nair, S
中科院分区：
文献类型：
--
作者：
Czaja, SJ;Sharit, J;Nair, S
本研究通过模拟现实世界中典型的客户服务代表任务，考察了复杂信息搜索和重试任务的年龄差异。本研究还探讨了任务经验的影响以及认知能力与任务绩效之间的关系。来自3个年龄组的117名参与者，年轻人（20-39岁），中年人（40-59岁）和老年人（60-75岁），执行了3天的任务。除导航效率和每次尝试正确导航的问题数量外，所有任务性能指标均存在显着的年龄差异。任务经验也有影响。研究结果还表明，组件的认知能力和任务绩效之间的显着的直接和间接的关系。
This study examined age differences in performance of a complex information search and retried al task by using a simulated real-world task typical of those performed by customer service representatives. The study also investigated the influence of task experience and the relationships between cognitive abilities and task performance. One hundred seventeen participants from 3 age groups, younger (20-39 years), middle-aged (40-59 years), and older (60-75 years), performed the task for 3 days. Significant age differences were found for all measures of task performance with the exception of navigational efficiency and number of problems correctly navigated per attempt. There were also effects of task experience. The findings also indicated significant direct and indirect relations between component cognitive abilities and task performance.