Race/ethnicity, socioeconomic status, and satisfaction with health care
Race/ethnicity, socioeconomic status, and satisfaction with health care
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DOI：
10.1177/1062860605275754
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发表时间：
2005-07-01
影响因子：
1.4
通讯作者：
Pincus, HA
中科院分区：
文献类型：
--
作者：
Haviland, MG;Morales, LS;Pincus, HA
本研究的目的是评估种族/民族和社会经济地位对消费者医疗保健满意度的影响。作者分析了2001年国家研究公司医疗保健市场指南调查（N = 99 102）的国家数据。审查了4个全球评级和3个综合评级。总的来说，所有全球和综合措施的满意度都很高;但是，亚洲/太平洋岛民和西班牙裔的评分低于白人，非洲裔美国人的评分有高有低（相对于白人）。评分最低的是生活在贫困中的美洲印第安人/阿拉斯加土著人。种族/民族的影响是独立的教育和收入。这些调查结果与报告中关于覆盖面和护理方面持续存在种族/族裔差异的情况相一致。提高护理质量的计划必须专门解决这些有据可查的、严重的和持续的差异。
The purpose of the present study was to evaluate the effects of race/ethnicity and socioeconomic status on consumer health care satisfaction ratings. The authors analyzed national data from the 2001 National Research Corporation Healthcare Market Guide Survey (N = 99 102). Four global and 3 composite ratings were examined. In general, satisfaction ratings were high across all global and composite measures; however, Asian/Pacific Islanders and Hispanics gave lower ratings than did whites, and African Americans gave a mix of higher and lower ratings (vs whites). Among the lowest ratings were those given by American Indians/ Alaska Natives living in poverty. Race/ethnicity effects were independent of education and income. These findings are consistent with reports of continuing racial/ethnic disparities in both coverage and care. Programs to improve quality of care must specifically address these well-documented, severe, and persistent disparities.