Reimagining Social Media Governance: Harm, Accountability, and Repair
Reimagining Social Media Governance: Harm, Accountability, and Repair
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重新构想社交媒体治理：伤害、责任和修复
DOI：
10.2139/ssrn.3895779
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发表时间：
2021
期刊：
影响因子：
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通讯作者：
Lindsay Blackwell
中科院分区：
文献类型：
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作者：
S. Schoenebeck;Lindsay Blackwell
尽管在网络空间治理方面有着丰富的学术历史，但社交媒体平台继续造成和促进伤害。社交媒体上出现的许多问题都放大了持久的社会不平等;然而，这并不能免除社交媒体公司承认和修复其造成的伤害的责任。目前的社交媒体治理方法主要集中在删除违反平台政策的个人内容和帐户，但它们忽略了遭受伤害的个人和社区。这充其量是一种疏忽，在最坏的情况下，是西方刑事司法系统的延伸，该系统通过问责和修复将惩罚置于结构性变革之上。借鉴正义理论，我们提出了社交媒体治理的几个关键转变，以更好地识别和修复伤害。
Despite a rich history of scholarship on the governance of online spaces, social media platforms continue to both cause and facilitate harm. Many of the problems that manifest on social media are amplifications of enduring social inequities; however, this does not absolve social media companies from the responsibility to recognize and repair the harms they enable. Current social media governance approaches largely focus on removing individual content and accounts that violate platform policies, but they overlook the individuals and communities who experience harm. This is at best an oversight, and at worst, an extension of Western criminal justice systems that prioritize retribution over structural change via accountability and repair. Drawing from justice theories, we propose several key shifts for social media governance to better recognize and repair harm.