Including stakeholders in the design of home care systems: Identification and categorisation of complex user requirements

Including stakeholders in the design of home care systems: Identification and categorisation of complex user requirements
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让利益相关者参与家庭护理系统的设计:复杂用户需求的识别和分类

DOI:
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发表时间:
2007
期刊:
影响因子:
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通讯作者:
Philip D. Gray
Philip D. Gray
中科院分区:
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文献类型:
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作者:
M. McGee;Philip D. Gray

文献摘要

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家庭护理系统并没有像人们最初预期的那样在人们的家中被采用。然而,随着人口老龄化的增加和支持人们在自己家中独立生活的动力的增加,对精心设计的可接受的家庭护理系统的需求不断增加。个人和家庭护理网络的复杂性使得提供家庭护理解决方案成为一项艰巨的任务。特别是,什么是已知的,并期望家庭护理系统仍然不清楚,往往可以不同的利益相关者参与。本文是一个项目的一部分,动员先进的技术在家里照顾,并提出了动机,包括利益相关者在设计和正在进行的配置家庭护理系统。
Home Care Systems have not been taken up in people’s homes as eagerly as might have first been anticipated. Yet with an increasing ageing population and an increased drive to support people living independently in their own homes, there is a continuing need for well designed, acceptable Home Care Systems. The complexity of the requirements of both individuals and the network of care surrounding people in their homes makes providing home care solutions a difficult task. In particular, what is known about, and expected of Home Care Systems is still unclear and can often differ between the various stakeholders involved. This paper is part of a project on Mobilising Advanced Technologies for Care at Home and presents the motivations for including stakeholders in both the design and ongoing configuration of homecare systems.