Striking a Balance: The Future of Work and Family Issues in the Hospitality Industry
Striking a Balance: The Future of Work and Family Issues in the Hospitality Industry
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取得平衡：酒店业工作和家庭问题的未来
DOI：
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发表时间：
1998
期刊：
影响因子：
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通讯作者：
J. Brownell
中科院分区：
文献类型：
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作者：
J. Brownell
总结本章回顾了以前的文献与男性和女性在酒店业的劳动力，并总结了他们所面临的挑战，因为他们努力发展事业，同时保持家庭的承诺。目前的趋势，如全球化，多样性和技术的描述和他们的影响，酒店工作场所的评估。提出了渐进式酒店组织在解决更敏感和灵活的工作场所需求时所采取的具体行动。最后，建议教育工作者和从业人员如何共同努力，以帮助员工提高他们的生活质量，实现家庭和工作的平衡。看来，在组织态度和做法为服务业雇员带来更好的工作和家庭平衡之前，有必要对影响雇员政策的基本假设进行根本性的转变。
SUMMARY This chapter reviews previous literature related to men and women in the hospitality workforce and summarizes the challenges they have confronted as they strive to develop careers while maintaining family commitments. Current trends such as globalization, diversity, and technology are described and their impact on the hospitality workplace assessed. Specific actions that progressive hospitality organizations have taken as they address the need for a more responsive and flexible workplace are presented. Finally, suggestions are proposed for how educators and practitioners might work together to assist employees in increasing their quality of life and in achieving family and work balance. It seems likely that fundamental shifts in the basic assumptions affecting employee policies are necessary before organizational attitudes and practices will result in greater work and family balance for service employees.