Exploring dietitians' verbal and nonverbal communication skills for effective dietitian-patient communication
Exploring dietitians' verbal and nonverbal communication skills for effective dietitian-patient communication
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DOI：
10.1111/j.1365-277x.2008.00883.x
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发表时间：
2008-10-01
影响因子：
3.3
通讯作者：
Aroni, R. A.
中科院分区：
文献类型：
--
作者：
Cant, R. P.;Aroni, R. A.
背景营养师在营养教育过程中如何与患者进行沟通，目前尚不清楚。为了研究这个问题，在两阶段研究的第一阶段，研究了从业者和患者对营养师技能的看法。由此产生的叙述被用来开发一个问卷调查澳大利亚营养师参与临床practice.Methods一个有目的的样本营养师在一个国家（n = 46; 12%），在医院工作，社区或私人执业，和他们的成年患者（n = 34）的配额，进行了采访。在第二阶段，澳大利亚营养师（n = 258; 16%）在2006年回答了一项全国性的调查，询问教育策略，沟通技巧和专业属性。描述性统计用于比较反应分布，非参数统计用于检查组间关系。项目验收标准确定为一致率≥ 70%。结果三角形之间的数据sources.Results建立了四个主要的沟通能力：人际沟通技巧，非语言沟通，专业价值观，和辅导技巧。在实践中，工作类别或经验没有显着差异。描述了沟通能力以及26种伴随技能。结论了解本沟通实践指南可能有助于加强营养师与患者的关系。
Background Little is known about how dietitians conduct their communication with individual patients in the process of nutrition education. To study this issue, both practitioners' and patients' perceptions of dietitians' skills were examined in the first phase of a two-phase study. The resulting narratives were used to develop a questionnaire to survey Australian dietitians involved in clinical practice.Methods A purposive sample of dietitians in one state (n = 46; 12%), working in hospital, community or private practice, and a quota of their adult patients (n = 34), were interviewed. In the second stage, Australian dietitians (n = 258; 16%) responded to a national survey in 2006, which asked about educational strategies, communication skills, and professional attributes. Descriptive statistics were used to compare response distributions, and nonparametric statistics were used to examine between-group relationships. Criterion for item acceptance was established as >= 70% agreement. Triangulation of results revealed strong agreement between data sources.Results Four main communication competencies were established: interpersonal communication skill, nonverbal communication, professional values, and counselling skill. There was no significant difference in practice by work category or experience. The communication competencies, together with 26 accompanying skills, are described.Conclusion An understanding of this guide to communication practice might help enhance dietitian-patient relations.