Privacy Perceptions and Designs of Bystanders in Smart Homes

Privacy Perceptions and Designs of Bystanders in Smart Homes
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智能家居中旁观者的隐私认知和设计

DOI:
10.1145/3359161
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发表时间:
2019
影响因子:
--
通讯作者:
Yang Wang
Yang Wang
中科院分区:
--
文献类型:
--
作者:
Yaxing Yao;Justin Reed Basdeo;O. Mcdonough;Yang Wang

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随着物联网(IoT)设备进入人们的家庭,传统住宅正在转变为智能家居。虽然之前的实证研究已经调查了人们对智能家居的隐私担忧以及他们减轻这些担忧的期望方法,但重点主要放在最终用户或设备所有者身上。我们的研究调查了智能家居旁观者的隐私感知和设计理念,即既不是智能家居设备的所有者也不是智能家居设备的主要用户,但可能参与设备使用的人,如其他家庭成员或客人。我们与18名参与者进行了焦点小组和共同设计活动。我们确定了三个影响旁观者隐私感知的因素(例如,感知规范)和一些设计因素来减轻他们的隐私担忧(例如,要求设备控制)。我们强调了旁观者对隐私和控制的需求,以及智能家居中业主/用户与旁观者之间隐私期望的紧张关系。我们讨论了未来的设计如何更好地支持和平衡智能家居中不同利益相关者的隐私需求。
As the Internet of Things (IoT) devices make their ways into people's homes, traditional dwellings are turning into smart homes. While prior empirical studies have examined people's privacy concerns of smart homes and their desired ways of mitigating these concerns, the focus was primarily on the end users or device owners. Our research investigated the privacy perceptions and design ideas of smart home bystanders, i.e., people who are not the owners nor the primary users of smart home devices but can potentially be involved in the device usage, such as other family members or guests. We conducted focus groups and co-design activities with eighteen participants. We identified three impacting factors of bystanders' privacy perceptions (e.g., perceived norms) and a number of design factors to mitigate their privacy concerns (e.g., asking for device control). We highlighted bystanders' needs for privacy and controls, as well as the tension of privacy expectations between the owners/users and the bystanders in smart homes. We discussed how future designs can better support and balance the privacy needs of different stakeholders in smart homes.
DOI: 10.1109/mprv.2018.03367733
发表时间: 2018-07-01
影响因子: 1.6
作者:
Das, Anupam;Degeling, Martin;Sadeh, Norman
通讯作者: Sadeh, Norman