Impact of social group processes and functional diversity on communication in networked organizations

Impact of social group processes and functional diversity on communication in networked organizations
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社会群体流程和功能多样性对网络组织中沟通的影响

DOI:
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发表时间:
2004
期刊:
影响因子:
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通讯作者:
J. Pittam
J. Pittam
中科院分区:
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文献类型:
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作者:
Michelle Riedlinger;C. Gallois;Susan Mckay;J. Pittam

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This study examines the role of social group processes in perceptions of effective communication in Australian Cooperative Research Centres (CRCs). Communication professionals in 25 CRCs discussed the barriers and opportunities for communication in their diverse networked organizations. Thematic analysis of the transcripts highlighted the contribution of social group processes to both barriers and opportunities. Communication challenges implicated the social identity of organizational members, many of which were associated with distinct structural aspects of these organizations. Opportunities for communication frequently involved features that implicated social identity, including taking advantage of existing organizational or industry identities, preventing conflicting identities from becoming salient, and promoting a collective CRC identity.