A Quality Scorecard for the Administration of Online Education Programs: A Delphi Study
A Quality Scorecard for the Administration of Online Education Programs: A Delphi Study
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在线教育项目管理的质量记分卡：德尔菲研究
DOI：
10.24059/olj.v14i4.163
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发表时间：
2010
期刊：
影响因子：
--
通讯作者：
Kaye Shelton
中科院分区：
文献类型：
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作者：
Kaye Shelton
随着对高等教育公共问责的需求增加，各机构正在寻求持续改进的方法，以证明课程和过程中的质量，包括通过在线教育提供的质量。我们对43名经验丰富的在线教育项目管理员进行了六轮德尔菲研究，他们就管理员应在其项目中检查以评估质量的70个质量指标达成了一致。还开发了一种评分方法。高等教育政策研究所的研究报告《在线质量：基于互联网的远程教育的成功基准》（2000年）中的原始质量指标被用作起点，并在2010年被确定为仍然有效，但有所修改。这项研究为在线教育项目的管理提供了一个质量记分卡。
As the demands for public accountability increase for the higher education, institutions are seeking methods for continuous improvement in order to demonstrate quality within programs and processes, including those provided through online education. A six round Delphi study was undertaken with 43 seasoned administrators of online education programs who agreed upon 70 quality indicators that administrators should examine within their programs to evaluate quality. A method for scoring was also developed. The original set of quality indicators from the Institute for Higher Education Policy study, Quality on the Line: Benchmarks for Success in Internet-Based Distance Education (2000) were used as a starting point and determined still valid in 2010, with modifications. The study resulted in a quality scorecard for the administration of online education programs.