An institution-wide handoff task force to standardise and improve physician handoffs.

An institution-wide handoff task force to standardise and improve physician handoffs.
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DOI:
10.1136/bmjqs-2011-000658
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发表时间:
2012-10
影响因子:
5.4
通讯作者:
Jenq GY
Jenq GY
中科院分区:
医学1区
文献类型:
--
作者:
Horwitz LI;Schuster KM;Thung SF;Hersh DC;Fisher RL;Shah N;Cushing W;Nunes J;Silverman DG;Jenq GY

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随着住院时间的缩短和工作时间规定的变化,护理转移变得越来越频繁和复杂。转移存在潜在危险。几乎没有关于全机构努力改善工作效率的报告。我们的机构建立了一个医院范围内的医生交接工作组,以积极解决围绕着医疗事故的问题,并确保整个机构对医疗事故采取一致的方法。在这份报告中,我们讨论了我们的经验与移交标准化,供应商利用一个新的电子病历为基础的移交工具,并实施教育课程;我们未来的工作,在制定医院范围内的政策和程序的转让;和我们的共识协议的最佳方法,监测和评估实习医生的实习医生。移交工作队的基础设施使我们能够采取全机构的办法来改善移交工作。该工作组通过系统地、一致地解决突发事件来改善患者护理,并帮助制定新的策略来最大限度地降低突发事件的风险。
Transfers of care have become increasingly frequent and complex with shorter inpatient stays and changes in work hour regulations. Potential hazards exist with transfers. There are few reports of institution-wide efforts to improve handoffs. Our institution developed a hospital-wide physician handoff task force to proactively address issues surrounding handoffs and to ensure a consistent approach to handoffs across the institution. In this report, we discuss our experiences with handoff standardization, provider utilization of a new electronic medical record-based handoff tool, and implementation of an educational curriculum; our future work in developing hospital wide policies and procedures for transfers; and our consensus agreement on best methods for monitoring and evaluation of trainee handoffs. The handoff task force infrastructure has enabled us to take an institution-wide approach to improving handoffs. The task force has improved patient care by addressing handoffs systematically and consistently and has helped create new strategies for minimizing risk in handoffs.
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