Another rather than other: experiences of peer support specialist workers and their managers working in mental health services
Another rather than other: experiences of peer support specialist workers and their managers working in mental health services
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DOI：
10.1108/17465721111188269
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发表时间：
2011-01-01
影响因子：
1.4
通讯作者：
Chandler, Ruth
中科院分区：
文献类型：
--
作者：
Berry, Clio;Hayward, Mark I.;Chandler, Ruth
目的-将有精神健康问题生活经验的同伴支持工作者整合到现有的精神健康服务中已被发现在某些方面是有益的。然而，一些同伴支持人员在角色混乱和有限的联网和支持机会方面经历了独特的挑战。关于同伴支持工作者融合的定性研究和评估是有限的。本文旨在解决这一问题。设计/方法/方法--本论文对英国一家心理健康信托基金中的两名同伴支持专家(PSS)员工及其经理的经历进行了定性评估。PSS的工作人员和管理人员采用半结构化的形式进行了个别访谈。调查结果与先前的研究和评估一致，确定了PSS员工及其团队在PSS就业方面的积极经验和挑战。最主要的主题是PSS工作人员是“其他人”，PSS工作人员是“变革推动者”，以及“为PSS工作人员就业做好了准备”。原创性/价值--评估受到样本量较小的限制，但其结果可以用来为PSS工作人员融入其他现有服务提供信息。这项评估开始理清围绕整合过程的一些紧张关系。根据参与者的建议和当前评估的结果，提出了支持PSS整合的战略。
Purpose - The integration of peer support workers with lived experience of mental health problems into existing mental health services has been found beneficial in some ways. However, some peer support workers have experienced unique challenges in terms of role confusion and limited opportunities for networking and support. Qualitative research and evaluation regarding peer support worker integration is limited. This paper aims to address this issue.Design/methodology/approach - The current paper presents a qualitative evaluation of the experiences of two peer support specialist (PSS) workers and their managers within one UK mental health trust. The PSS workers and managers were interviewed individually using a semi-structured format. Thematic analysis was applied to the interview transcripts.Findings - In agreement with prior research and evaluation, positive experiences and challenges were identified in relation to PSS employment, both for PSS workers and their teams. Overarching themes concern the PSS worker as "other'', the PSS worker as a "change agent'', and "readiness for PSS worker employment''.Originality/value - The evaluation is limited by the small sample size but the findings could be used to inform the integration of PSS workers into other existing services. This evaluation begins to untangle some of the tensions around the integration process. Strategies to support PSS integration based on the recommendations of participants and the findings of the current evaluation are presented.