Conceptual Framework: How to Engineer Online Trust for Disabled Users
Conceptual Framework: How to Engineer Online Trust for Disabled Users
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概念框架：如何为残疾用户设计在线信任
DOI：
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发表时间：
2009
期刊：
影响因子：
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通讯作者：
B. Leporini
中科院分区：
文献类型：
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作者：
Fahim Akhter;Maria Claudia Buzzi;M. Buzzi;B. Leporini
互联网已经渗透到我们的生活中，成为社会、商业和个人成长不可或缺的工具。有了网络，用户可以轻松地执行许多以前难以完成的任务。能力不同的人需要有与其他人一样的机会，因此所有网络资源、应用程序和服务的设计都必须包括可访问性和可用性。为了广泛适用，可访问性和可用性指南应该作为简单的设计功能提供。在以前的研究中，一些概念框架已经引入了这一目标。然而，具体的应用环境，如值得信赖的电子商务服务，可能会提供特设的挑战。在本文中，我们提出了一些指导方针，以扩大设计的可用性概念框架，以促进信任的电子商务网站的视觉障碍的人。
The Internet has penetrated our lives, becoming an indispensable tool for social, business and personal growth. Thanks to the Web, users can easily carry out many tasks that were previously difficult. Differently-abled persons need to have the same opportunities as everyone else, so accessibility and usability must be included in the design of all Web resources, applications and services. To be extensively applicable, accessibility and usability guidelines should be delivered as simple design features. In previous studies some conceptual frameworks have been introduced with this aim. However, the specific applicative environment such as trustworthy e-commerce services, may offer ad hoc challenges. In this paper, we propose some guidelines to extend the design of usability conceptual frameworks in order to promote trust in e-commerce websites for people with visual disabilities.