Determining the Underlying Dimensions of Quality of Work Life (QWL) in the Nigerian Hotel Industry
Determining the Underlying Dimensions of Quality of Work Life (QWL) in the Nigerian Hotel Industry
复制标题
确定尼日利亚酒店业工作生活质量 (QWL) 的基本维度
DOI：
10.15678/eber.2018.060103
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发表时间：
2018
影响因子：
3.8
通讯作者：
A. S. Iyortsuun
中科院分区：
文献类型：
--
作者：
N. Kwahar;A. S. Iyortsuun
目的：本文的目的是探讨尼日利亚酒店业工作生活质量（QWL）的基本维度。研究设计和方法：使用3.110的定义人群，使用概率技术确定样本量为355，这构成了研究的参与者。采用德尔菲技术，八位专家和四个周期的投入导致了一个共识的数量的63个指标的生活质量，形成了最终的库存或变量的工作生活质量的维度用于探索性因素分析。探索性因素分析与方差最大旋转。Kaiser准则、碎石图检验和Horn平行分析（Horn，1965）指导因子提取。结果：进行初步评估，证实了适当的因素分析的数据集。此外，根据提取标准，提取了五个因素，解释了尼日利亚酒店业QWL总方差的59.37%，标记为薪酬和福利，工作保障和职业满意度，个人自主权的培训和机会，家庭工作平衡以及安全和健康的环境。影响与建议：尼日利亚酒店业应该把重点放在QWL因素的研究报告，最认为员工。该研究还确定了尼日利亚酒店业QWL的维度。贡献和增值：这项研究确定了潜在的变量，显示QWL在尼日利亚酒店业，这被标记为薪酬和福利，工作保障和职业满意度，培训和个人自主权，家庭生活的平衡和安全和健康的环境。管理的含义是，业主和经营者的酒店在尼日利亚可以受益于了解什么样的工作生活质量需要和哪些指标显示的概念。
Objective: The objective of this paper is to explore the underlying dimensions of quality of work life (QWL) in the Nigerian hotel industry. Research Design & Methods: With a defined population of 3.110, a sample size of 355 was determined using probability technique, which formed the participants of the study. Employing the Delphi technique, eight experts and four cycles of inputs led to a consensual number of sixty-three indicators of QWL which formed the final inventory or variables of the quality of work life dimensions used for exploratory factor analysis. Exploratory factor analysis with varimax rotation was employed. Kaiser criterion, examination of the scree plot and Horn parallel analysis (Horn, 1965) guided factor extraction. Findings: Preliminary assessment conducted confirmed the appropriateness of the dataset for factor analysis. Furthermore, based on the extraction criteria, five factors were extracted which explained 59.37% of the total variance in QWL in the Nigerian hotel industry, labelled as remuneration and benefits, job security and career satisfaction, training and opportunities for personal autonomy, home-work balance and safe and healthy environment. Implications & Recommendations: The Nigerian hotel industry should focus on the QWL factors which the study reports as most considered by employees. The study has also identified the dimensions of QWL in the Nigerian hotel industry. Contribution & Value Added: This study identifies the latent variables that show QWL in the Nigerian hotel industry, which are labelled as remuneration and benefits, job security and career satisfaction, training and personal autonomy, home-life balance and safe and healthy environment. The managerial implication is that owners and operators of hotels in Nigeria can benefit by understanding what quality of work life entails and which indicators show the concept.