Four questions for risk communication

Four questions for risk communication
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DOI:
10.1080/13669877.2014.900207
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发表时间:
2014-11-26
影响因子:
5.1
通讯作者:
Kasperson, Roger
Kasperson, Roger
中科院分区:
管理学4区
文献类型:
--
作者:
Kasperson, Roger

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在过去的近30年里,出现了大量关于风险沟通倡议和分析的工作。然而,在许多方面,企业、联邦机构和理想政府的风险沟通做法似乎与几十年前的做法几乎没有什么变化。对于塑造和实施风险沟通实践的建筑师和工匠来说,早就应该解决一些棘手的问题了。这次回顾提出了四个主要问题:我们可以指出哪些重大成功和失败,从而揭示自1989年NRC报告以来学到了什么和没有学到什么?评估和传达不确定性往往会让决策者和风险经理感到困惑。在当前的实践和分析中,这些需求是如何处理的,以及处理得如何?我们如何才能做得更好?尽管风险是治理和民主进程中不可避免的一部分,但社会信任的蓄水池正在并一直在长期下降。在风险治理过程中,如何成功地处理减少信任的问题?吸取的经验教训和对上述问题的回答能否转化为未来风险沟通的新原则清单?我们依次回答这四个问题。
Over the past nearly 30 years, a flood of work on risk communication initiatives and analyses has appeared. And yet the practice of risk communication by corporations, federal agencies, and ideal government in many respect seem little changed from practice decades ago. The time is overdue to address some tough questions for the architects and craftsmen who shape and implement the practice of risk communication. This retrospective proceeds with four major questions:What major successes and failures can we point to that shed light on what has been learned and not learned since the 1989 NRC report?Assessing and communicating uncertainty often befuddles decision-makers and risk managers. How are these needs handled, and how well, in current practice and analysis? How can we do better?While risks are an inescapable part of the governance and democratic process, the reservoir of social trust is and has been in long-term decline. How successfully is declining trust handled in risk governance processes?Can the lessons learned and answers to the above be translated into a new list of principles for risk communication going forward?We take up these four questions in sequence.