Brevity and speed of message delivery trade-offs in augmentative and alternative communication.

Brevity and speed of message delivery trade-offs in augmentative and alternative communication.
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增强通信和替代通信中消息传递的简洁性和速度的权衡。

DOI:
10.1080/07434610600924515
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发表时间:
2007
期刊:
Augmentative and alternative communication (Baltimore, Md. : 1985)
影响因子:
--
通讯作者:
Johnson,DallasE
Johnson,DallasE
中科院分区:
--
文献类型:
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作者:
McCoy,KathleenF;Bedrosian,JanL;Hoag,LindaA;Johnson,DallasE

文献摘要

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本研究是一系列研究中的第三个,这些研究集中在基于话语的系统上,它允许相对快速地选择完整的句子,并调查了当预存句子和当前话语语境之间存在语用不匹配时,这种系统的用户所面临的权衡。虽然以前的研究集中在消息传递的速度和相关性或信息量之间的权衡,本研究调查了消息传递的速度和简洁性之间的权衡公众态度的影响。参加了96个销售办事员谁看脚本,录像权衡信息条件的背景下,书店的互动,并完成了一份问卷调查,旨在评估他们对客户的态度,谁使用基于话语的系统和他或她的沟通。当与每个缓慢传递的非重复消息条件(即,有和没有前面的对话地板支撑物)。会话权衡选择的模型及其技术应用的影响进行了讨论。
This study is the third in a series of studies that have concentrated on utterance-based systems—which allow the relatively quick selection of full sentences—and investigated trade-offs faced by users of such systems when there is a pragmatic mismatch between the prestored sentence and the current discourse context. While the previous studies focused on trade-offs between speed of message delivery and either relevance or informativeness, this study investigated the effects of trade-offs between speed of message delivery and brevity on public attitudes. Participating were 96 sales clerks who viewed scripted, videotaped trade-off message conditions in the context of a bookstore interaction and completed a questionnaire designed to assess their attitudes toward customers who used utterance-based systems and his or her communication. Significantly higher mean ratings were found for the trade-off condition involving the quickly delivered message with repetition when compared to each of the slowly delivered, non-repetitive message conditions (i.e., with and without a preceding conversational floorholder). Implications regarding the model of conversational trade-off choices and its technological applications are discussed.