Measuring hospital care from the patients' perspective:: An overview of the CAHPS® Hospital Survey development process
Measuring hospital care from the patients' perspective:: An overview of the CAHPS® Hospital Survey development process
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DOI：
10.1111/j.1475-6773.2005.00477.x
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发表时间：
2005-12-01
影响因子：
3.4
通讯作者：
Garfinkel, S
中科院分区：
文献类型：
--
作者：
Goldstein, E;Farquhar, M;Garfinkel, S
为了描述CAHPS（（R））医院调查的发展过程，在三个州进行了一项试点调查，共有19，720家医院出院。它包括公开呼吁采取措施，多个联邦登记通知征求公众意见，相关文献的审查，与医院，消费者和调查供应商的会议，与消费者的认知访谈，在三个州进行的大规模试点测试和消费者测试以及许多小规模的现场测试。CAHPS医院调查的当前版本在七个领域中有调查项目，CAHPS医院调查是一组核心问题，可以作为一个独立的问卷进行管理，也可以与一组更广泛的医院特定项目相结合。
To describe the developmental process for the CAHPS((R)) Hospital Survey.A pilot was conducted in three states with 19,720 hospital discharges.A rigorous, multi-step process was used to develop the CAHPS Hospital Survey. It included a public call for measures, multiple Federal Register notices soliciting public input, a review of the relevant literature, meetings with hospitals, consumers and survey vendors, cognitive interviews with consumer, a large-scale pilot test in three states and consumer testing and numerous small-scale field tests.The current version of the CAHPS Hospital Survey has survey items in seven domains, two overall ratings of the hospital and five items used for adjusting for the mix of patients across hospitals and for analytical purposes.The CAHPS Hospital Survey is a core set of questions that can be administered as a stand-alone questionnaire or combined with a broader set of hospital specific items.