Patient satisfaction with a rapid diagnosis of suspicious breast lesions: Association with distress and anxiety
Patient satisfaction with a rapid diagnosis of suspicious breast lesions: Association with distress and anxiety
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DOI：
10.1111/tbj.12856
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发表时间：
2018-03-01
期刊：
影响因子：
2.1
通讯作者：
Delaloge, Suzette
中科院分区：
文献类型：
--
作者：
Boinon, Diane;Dauchy, Sarah;Delaloge, Suzette
很少有研究探讨了通过快速诊断途径诊断时的标准措施患者对护理的满意度。本研究的目的是评估在诊断时的满意度在一个一站式乳房单位，并检查与心理状态的关联。在一个单一中心的一站式乳房单位进行了匿名横断面调查，以评估患者对该单位的几个方面的满意度。诊断后两天，113名参与者完成了自我报告问卷，评估满意度（Out-Patsat 35），焦虑（状态焦虑量表）和心理困扰（痛苦温度计）。总体而言，患者对一站式乳房单元非常满意（80.7 ± 20.7）。最高的平均满意度得分涉及护士的技术技能，人际交往能力和可用性。最低的平均分数涉及医生的可用性，等待时间和提供信息。结果显示，高状态焦虑水平、对医生人际交往能力的满意度较低（r=-.41，P
Few studies have explored with standard measures patient satisfaction with care at the time of the diagnosis through rapid diagnostic pathways. This study aimed to assess satisfaction levels at the time of the diagnosis in a One-Stop Breast Unit and to examine associations with psychological states. An anonymous cross-sectional survey was conducted at a single center's One-Stop Breast Unit, to assess patient satisfaction regarding several aspects of the Unit. Two days after the diagnosis, 113 participants completed self-reported questionnaires evaluating satisfaction (Out-Patsat35), anxiety (State Anxiety Inventory), and psychological distress (Distress Thermometer). Overall, patients were very satisfied (80.7 +/- 20.7) with the One-Stop Breast Unit. The highest mean satisfaction scores concerned nurses' technical skills, interpersonal skills and availability. The lowest mean scores concerned physicians' availability, waiting time, and the provision of information. The results revealed a significant association between high state anxiety levels, lower levels of satisfaction with doctors' interpersonal skills (r=-.41, P