What We Know About Technology-Mediated Advising Reform

What We Know About Technology-Mediated Advising Reform
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我们对技术介导的咨询改革了解多少

DOI:
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发表时间:
2017
期刊:
影响因子:
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通讯作者:
Elizabeth Ganga
Elizabeth Ganga
中科院分区:
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文献类型:
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作者:
H. S. Kalamkarian;M. Karp;Elizabeth Ganga

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越来越多的大学尝试利用这些技术作为催化剂,从根本上重新设计他们的咨询和支持服务。什么是技术介导的咨询改革?社区大学和开放式四年制院校中的许多咨询部门人手不足,顾问只能为学生提供有限的帮助——本质上充当登记员。 1作为回应,大学正在考虑如何使用技术来简化咨询,而公司也已推出调度软件、警报系统和其他工具来帮助顾问和其他大学人员跟踪学生并更有效地完成工作。
Increasingly, colleges are attempting to use the technologies as a catalyst to fundamentally redesign their advising and support services. What Is Technology-Mediated Advising Reform? Many advising departments in community colleges and open-access four-year institutions are understaffed, and advisors can only provide limited help to students—essentially acting as registration clerks.1 In response, colleges are thinking about how to use technology to streamline advising, and companies have responded with scheduling software, alert systems, and other tools to help advisors and other college personnel keep track of students and perform their jobs more efficiently.