How Agile Practices Impact Customer Responsiveness and Development Success: A Field Study
How Agile Practices Impact Customer Responsiveness and Development Success: A Field Study
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DOI：
10.1177/875697281704800208
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发表时间：
2017-04
影响因子：
5
通讯作者：
J. Recker;Roland Holten;Markus Hummel;Christoph Rosenkranz
中科院分区：
文献类型：
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作者：
J. Recker;Roland Holten;Markus Hummel;Christoph Rosenkranz
敏捷信息系统开发方法开始流行；然而，使用哪种具体的敏捷实践仍不清楚。我们认为存在三种类型的敏捷实践——管理、开发和标准——它们对软件团队的客户响应能力产生不同的影响。我们在一个大型组织的实地研究中检验了这一理论。我们发现敏捷实践可以提高软件团队响应的有效性或效率，但不能同时提高两者。敏捷标准不会改进响应机制，但对于成功的信息系统开发仍然很重要。我们的研究结果有助于区分敏捷实践，并深入了解如何管理信息开发项目。
Agile information systems development methods have become popular; however, which specific agile practice to use remains unclear. We argue that three types of agile practices exist—for management, development, and standards—which affect the customer responsiveness of software teams differently. We examine this theory in a field study of a large organization. We find that agile practices improve software team response effectiveness or efficiency, but not both. Agile standards do not improve response mechanisms but are still important to successful information systems development. Our findings help discriminating agile practices and yield insights into how information development projects should be managed.