Increasing Accuracy by Decreasing Presentation Quality in Transcription Tasks
Increasing Accuracy by Decreasing Presentation Quality in Transcription Tasks
复制标题
通过降低转录任务中的演示质量来提高准确性
DOI：
10.1007/978-3-642-40480-1_25
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发表时间：
2013
期刊：
影响因子：
--
通讯作者：
A. Cox
中科院分区：
文献类型：
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作者：
Frank Soboczenski;P. Cairns;A. Cox
许多带有接口的任务需要准确地输入数据，例如，在电子记录系统中输入患者数据或编程输液泵。然而，人为的错误是不可避免的。讽刺的是，认知心理学的结果表明，以质量较差的格式表示信息会增加准确记忆信息的可能性。这可以通过认知的双系统解释，其中通过质量较差的表征调用更慢，更费力但更准确的思维。我们提出了两项研究，我们将这些结果转移到数据输入领域，并表明，质量较差的格式被复制的信息导致转录任务的准确性提高。此外，这不是典型的速度-精度权衡的结果。我们的新方法的结果对医疗保健等领域的数据输入任务的设计具有影响。
Many tasks with interfaces require entering data accurately, for example, entering patient data in an electronic records system or programming infusion pumps. However, human error is inevitable. Paradoxically, results from cognitive psychology suggest that representing information in a poorer quality format increases the likelihood of memorising the information accurately. This is explained by the dual system account of cognition where slower, more effortful but more accurate thinking is invoked via the poorer quality representation. We present two studies where we transfer these results to the domain of data- entry and show that poorer quality format of to-be-copied information leads to increased accuracy in transcription tasks. Moreover, this is not a consequence of the typical speed-accuracy tradeoffs. The results of our novel approach have implications for the design of data-entry tasks in domains such as healthcare.