Closed-Loop Electronic Referral From Primary Care Clinics to a State Tobacco Cessation Quitline: Effects Using Real-World Implementation Training.

Closed-Loop Electronic Referral From Primary Care Clinics to a State Tobacco Cessation Quitline: Effects Using Real-World Implementation Training.
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DOI:
10.1016/j.amepre.2019.12.026
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发表时间:
2021-03
影响因子:
5.5
通讯作者:
Fiore MC
Fiore MC
中科院分区:
医学2区
文献类型:
--
作者:
Baker TB;Berg KM;Adsit RT;Skora AD;Swedlund MP;Zehner ME;McCarthy DE;Glasgow RE;Fiore MC

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Patients who use tobacco are too rarely connected with tobacco use treatment during healthcare visits. Electronic health record enhancements may increase such referrals in primary care settings. This project used the Reach, Effectiveness, Adoption, Implementation, and Maintenance framework to assess implementation of a healthcare system change carried out in an externally valid manner (executed by the healthcare system). The healthcare system used their standard, computer-based training approach to implement the electronic health record and clinic workflow changes for eReferral in 30 primary care clinics that previously used faxed quitline referral. Electronic health record data captured rates of assessment of readiness to quit, and quitline referral 4 months pre- and 8 months (May–December 2017) post-implementation. Data, analyzed from October 2018 to June 2019, also reflected intervention reach, adoption, and maintenance. Reach and effectiveness: From pre-implementation to post-implementation for eReferral, among adult patients who smoked, assessment of readiness to quit increased from 24.8% (2,126/8,569) to 93.2% (11,163/11,977), and quitline referrals increased from 1.7% (143/8,569) to 11.3% (1,351/11,977) and 3.6% were connected with the quitline post-implementation. Representativeness of reach: eReferral rates were especially high for women, African Americans, and Medicaid patients. Adoption: 52.6% of staff who roomed at least one patient who smoked referred to the quitline. Maintenance: eReferral rates fell by approximately 60% over 8 months but remained higher than pre-implementation rates. Real-world implementation of an electronic health record–based, eReferral system markedly increased readiness to quit assessment and quitline referral rates in primary care patients. Future research should focus on implementation methods that produce more consistent implementation and better maintenance of eReferral.
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