Significant work events and counterproductive work behavior: The role of fairness, emotions, and emotion regulation
Significant work events and counterproductive work behavior: The role of fairness, emotions, and emotion regulation
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DOI：
10.1002/job.1934
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发表时间：
2014-10
影响因子：
6.8
通讯作者：
Fadel K. Matta;H. Erol‐Korkmaz;Russell E. Johnson;P. Bıçaksız
中科院分区：
文献类型：
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作者：
Fadel K. Matta;H. Erol‐Korkmaz;Russell E. Johnson;P. Bıçaksız
在这项日记研究中，我们依靠情感事件理论和CWB的情绪中心模型的理论框架，研究了日常反生产性工作行为（CWB）的多水平预测因素。我们评估了重要的工作事件，基于事件的公平性的看法，负面情绪反应的工作事件，员工CWB超过10天的时间。我们测试了预测CWB的人内关系，以及两种情绪调节策略（抑制和重新评价）的跨水平调节作用。多层次路径分析结果显示，重大工作事件对负性情绪反应既有直接影响，也有间接影响。此外，消极的情绪反应，反过来介导的重大工作事件和各种形式的日常CWB之间的关系，以及基于事件的公平性的看法和日常CWB-O之间的关系。研究结果还支持重评情绪调节策略在重大工作事件与负性情绪反应关系中的调节作用。然而，较少的支持，被发现抑制之间的联系负面情绪反应和CWB的调节作用。在我们确定的广泛的工作事件类别中，我们的补充分析显示，涉及与主管互动的负面工作事件引起了员工最高水平的负面情绪反应。我们讨论了这些发现的理论和实践意义。版权所有© 2014约翰威利父子有限公司.
Summary In this diary study, we investigated multi-level predictors of daily counterproductive work behavior (CWB) relying on the theoretical frameworks of affective events theory and the emotion-centered model of CWB. We assessed significant work events, event-based fairness perceptions, negative emotional reactions to work events, and employee CWB over a 10-day period. We tested within-person relations predicting CWB, and cross-level moderating effects of two emotion regulation strategies (suppression and reappraisal). Results from a multi-level path analysis revealed that significant work events had both direct and indirect effects on negative emotional reactions. Further, negative emotional reactions in turn mediated the relationships between significant work events and all forms of daily CWB as well as the relationship between event-based fairness perceptions and daily CWB-O. Results also supported the moderating role of reappraisal emotion regulation strategy on relations between significant work events and negative emotional reactions. Less support, however, was found for the moderating influence of suppression on the link between negative emotional reactions and CWB. Among the broad work event categories we identified, our supplemental analyses revealed that negative work events involving interactions with supervisors elicited the highest levels of employee negative emotional reactions. We discuss the theoretical and practical implications of these findings. Copyright © 2014 John Wiley & Sons, Ltd.