THE CHAMELEON OF ACCOUNTABILITY - FORMS AND DISCOURSES
THE CHAMELEON OF ACCOUNTABILITY - FORMS AND DISCOURSES
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DOI：
10.1016/0361-3682(93)e0003-y
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发表时间：
1995-02-01
影响因子：
4.7
通讯作者：
SINCLAIR, A
中科院分区：
文献类型：
--
作者：
SINCLAIR, A
问责制是一个备受珍视的概念，受到追捧却难以捉摸。新的行政改革模式有望通过管理控制加强问责制。对澳大利亚公共部门组织的15位首席执行官的采访揭示了问责制的变色龙性质。问责制是主观构建的，并随着语境的变化而变化。本文探讨了访谈中确定的五种问责制形式：政治、公共、管理专业和个人。两种问责话语也被确定：结构话语和个人话语。首席执行官的责任包含多重且相互冲突的含义。本文提出了一种新的问责制概念和加强问责制的新方法。强加管理控制不太可能比告知管理人员构建和制定负责感的过程更有效。
Accountability is a cherished concept, sought after but elusive. New models of administrative reform promise to provide heightened accountability through managerial controls. Interviews with 15 Chief Executives of Australian public sector organisations reveal the chameleon quality of accountability. Accountability is subjectively constructed and changes with context Five forms of accountability identified in the interviews are explored: political public, managerial professional and personal. Two discourses of accountability are also identified: a structural and a personal discourse. CEOs experience an accountability which encompasses multiple and conflicting meanings. The paper argues for a new conception of accountability and new approaches to enhancing it. Imposing managerial controls is less likely to be effective than informing the process by which administrators construct and enact a sense of being accountable.