Leadership style and quality climate perceptions: contrasting project vs. process environments
Leadership style and quality climate perceptions: contrasting project vs. process environments
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领导风格和质量氛围认知：项目与流程环境的对比
DOI：
10.1504/ijtm.2006.008193
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发表时间：
2006
期刊：
影响因子：
--
通讯作者：
J. Linton
中科院分区：
文献类型：
--
作者：
Yair Berson;J. Linton
本研究考虑了建立项目与过程环境质量改进氛围的领导风格的差异。在一家高科技公司工作的1,050名员工（511名在大批量装配线制造环境中工作，539名在研发环境中工作）对其部门经理的变革和交易领导能力以及公司对其部门质量管理实践的调查措施进行了评分。与我们的预期相反，交易型领导与流程设置中的质量气候感知没有正相关。本文还考虑了对质量管理研究的影响。
This study considers differences in leadership style for establishing a climate for quality improvement on project vs. process environments. A total of 1,050 employees, working for a high-tech organisation (511 in high volume assembly line manufacturing environments and 539 in R&D environments) rated the transformational and transactional leadership of their unit managers as well as a company survey measure of quality management practices of their units. Contrary to our expectations, transactional leadership was not positively associated with quality climate perceptions in process settings. The implications to quality management research is also considered.