Organisation change and management decision in museums

Organisation change and management decision in museums
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博物馆组织变革与管理决策

DOI:
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发表时间:
1999
期刊:
影响因子:
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通讯作者:
J. Crawford
J. Crawford
中科院分区:
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文献类型:
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作者:
M. Abraham;D. Griffin;J. Crawford

文献摘要

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对澳大利亚、加拿大、英国和美国的24个不同类型的博物馆进行了一项调查,旨在确定这些组织用于管理变革的流程。据推测,这些组织的受访者评估,已取得成功的变化成果,也将管理的变化过程中,按照一般准则的有效变化的变化文献。一般指导方针在很大程度上建议采用协商式或参与式领导风格,因为这是领导变革的最有效方式。最近的应变模型与变革领导风格的变革战略预测,参与式领导风格并不总是适当的或有效的领导变革,并在特定情况下,例外的一般准则将适用。然而,有人认为,由于博物馆作为专业官僚机构的性质,这种例外情况不太可能发生在本文研究的组织。调查结果为有效变革管理的这些一般原则提供了有力支持。
A survey of 24 museums of various kinds in Australia, Canada, the UK and the USA sought to identify the processes that these organisations used to manage change. It was hypothesised that those organisations which were assessed by respondents to have achieved successful change outcomes would also have managed the change process in accordance with general guidelines on effective change in the change literature. The general guidelines largely recommend a consultative or participative style of leadership as being most effective for leading change. Recent contingency models relating change leadership style to change strategy predict that participative leadership styles are not always appropriate or effective for leading change, and that under circumstances, exceptions to the general guidelines would apply. However, it was argued that due to the nature of museums as professional bureaucracies, such exceptions are unlikely to occur for the organisations studied in this paper. The findings provided strong support for these general principles of effective change management.