Intercultural competencies for culturally diverse work teams

Intercultural competencies for culturally diverse work teams
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多元文化工作团队的跨文化能力

DOI:
10.1108/02683941011089125
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发表时间:
2010
影响因子:
3.2
通讯作者:
Charmine E J Härtel
Charmine E J Härtel
中科院分区:
管理学4区
文献类型:
--
作者:
S. L. Lloyd;Charmine E J Härtel

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目的-本文的目的是研究个人的跨文化能力的水平对他们的满意度,信任和情感承诺和评估他们的工作team.Design/方法/approach的影响-跨文化能力分类系统的开发,其中的认知,情感和行为的跨文化能力预测影响个人的反应,和评估,他们的工作团队已经确定。定量调查研究的结果提供支持的分类系统随后described. Finding-Competitiveness确定为相关的个人的反应,并评估,他们的工作团队包括认知复杂性,目标导向,不同的开放性,容忍歧义和情绪,和冲突管理技能。研究限制/影响-该研究提供了良好的证据,跨文化能力在促进…
Purpose – The purpose of this paper is to examine the impact that the level of individuals' intercultural competencies has on their satisfaction, trust and affective commitment and assessment of their work team.Design/methodology/approach – An intercultural competencies classification system is developed in which the cognitive, affective and behavioural intercultural competencies predicted to impact upon individuals' responses toward, and assessments of, their work team are identified. The results of quantitative survey research providing support for the classification system are subsequently described.Findings – Competencies identified as being related to individuals' responses toward, and assessments of, their work team include cognitive complexity, goal orientation, dissimilarity openness, tolerance for ambiguity and emotion, and conflict management skills.Research limitations/implications – The research provides sound evidence for the important role that intercultural competence plays in facilitating ...
DOI: 10.1002/(sici)1099-1379(199805)19:3
发表时间: 1998-05-01
影响因子: 6.8
作者:
Anderson, NR;West, MA
通讯作者: West, MA