Intercultural competencies for culturally diverse work teams
Intercultural competencies for culturally diverse work teams
复制标题
多元文化工作团队的跨文化能力
DOI:
10.1108/02683941011089125
复制
发表时间:
2010
影响因子:
3.2
通讯作者:
Charmine E J Härtel
中科院分区:
文献类型:
--
作者:
S. L. Lloyd;Charmine E J Härtel
Purpose – The purpose of this paper is to examine the impact that the level of individuals' intercultural competencies has on their satisfaction, trust and affective commitment and assessment of their work team.Design/methodology/approach – An intercultural competencies classification system is developed in which the cognitive, affective and behavioural intercultural competencies predicted to impact upon individuals' responses toward, and assessments of, their work team are identified. The results of quantitative survey research providing support for the classification system are subsequently described.Findings – Competencies identified as being related to individuals' responses toward, and assessments of, their work team include cognitive complexity, goal orientation, dissimilarity openness, tolerance for ambiguity and emotion, and conflict management skills.Research limitations/implications – The research provides sound evidence for the important role that intercultural competence plays in facilitating ...
影响因子:
6.8
作者:
Anderson, NR;West, MA
通讯作者:
West, MA