Individually Vulnerable, Collectively Safe: The Security and Privacy Practices of Households with Older Adults
Individually Vulnerable, Collectively Safe: The Security and Privacy Practices of Households with Older Adults
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个体脆弱,集体安全:有老年人的家庭的安全和隐私实践
DOI:
10.1145/3449212
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发表时间:
2021
影响因子:
--
通讯作者:
Kumar, Neha
中科院分区:
文献类型:
--
作者:
Murthy, Savanthi;Bhat, Karthik S.;Das, Sauvik;Kumar, Neha
Older adults are especially vulnerable to online cybersecurity and privacy (SP) threats, such as phishing, ransomware, and targeted misinformation campaigns. Prior work has suggested that this vulnerability may be addressed with the design of social SP interfaces, such that groups of individuals might work together on behalf of one another to manage SP threats collectively. To this end, we present findings from a qualitative inquiry conducted with older adults and members of technology-rich middle-income households in urban India, where technology users have been shown to engage in relatively more social SP practices. Our research examines the collaborative behaviors enacted by different members of the household for protection from SP threats. In particular, we show how self-appointed family technology managers straddle the line between stewardship and paternalism in their efforts to protect older adults from perceived digital threats. We also offer design implications for supporting collaborative cybersecurity within households based on the insights derived from our analysis.