Linguistic alignment between people and computers
Linguistic alignment between people and computers
复制标题
DOI：
10.1016/j.pragma.2009.12.012
复制
发表时间：
2010-09-01
影响因子：
1.6
通讯作者：
McLean, Janet F.
中科院分区：
文献类型：
--
作者：
Branigan, Holly P.;Pickering, Martin J.;McLean, Janet F.
有强有力的证据表明，当两个人彼此交谈时，他们倾向于在共同的说话方式上趋同或一致（例如，皮克林和加罗德，2004年）。在本文中，我们讨论了可能导致语言一致性的机制，对比了被封装在语言处理系统中的机制，因此不受对话者信念的中介，以及由对话者信念介导的机制，这些机制与交际成功或社会影响的考虑有关。我们考虑了这些机制如何与人机交互（HCI）相关，然后回顾了最近关于人机交互中语言一致性的实证研究。我们认为，有强有力的证据表明，在HCI中存在一致性，但它在重要方面不同于在人与人之间的互动中发现的一致性：它通常更强，并且具有更大的中介成分，与增强沟通成功有关。(c) 2010 Elsevier B.V.保留所有权利。
There is strong evidence that when two people talk to each other, they tend to converge, or align, on common ways of speaking (e.g., Pickering and Garrod, 2004). In this paper, we discuss possible mechanisms that might lead to linguistic alignment, contrasting mechanisms that are encapsulated within the language processing system, and so unmediated by beliefs about the interlocutor, with mechanisms that are mediated by beliefs about the interlocutor and that are concerned with considerations of either communicative success or social affect. We consider how these mechanisms might be implicated in human-computer interaction (HCI), and then review recent empirical studies that investigated linguistic alignment in HCI. We argue that there is strong evidence that alignment occurs in HCI, but that it differs in important ways from that found in interactions between humans: It is generally stronger and has a larger mediated component that is concerned with enhancing communicative success. (c) 2010 Elsevier B.V. All rights reserved.